http://www.salon.com/tech/col/garf/2000/09/08/patrick_ball/print.html

Mining data on mutilations, beatings, murders

A computer programmer digs up the truth behind atrocities in El
Salvador, Kosovo and other troubled locales.

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By Simson Garfinkel

Sep. 08, 2000 | "This would be a good time to leave."

That's what Patrick Ball heard in 1992 when he was working for the
Salvadoran Human Rights Commission. Ball, a peace activist with
expertise in data mining, had spent two years in El Salvador building
a large-scale database that tracked atrocities and human rights
violations perpetrated by both the Salvadoran government and militias
during the 1970s and 1980s. It was a digital record of this most
troubled period in that country's history.

The Human Rights Commission had actually created two databases. The
first was a detailed account of threats, thefts, beatings,
mutilations, murders and massacres. This database was largely created
from eyewitness testimony -- more than 9,000 reports in all. The
second was a database that tracked the careers of El Salvador's
police and military, built largely from official records, newspaper
accounts and some personal recollections.

"What we were doing was tracking them by job, rank and unit from when
they graduated the military academy as young lieutenants until they
retired as senior colonels or generals," recalls Ball. "And then we
crossed these two databases, by unit and time." The technique allowed
the commission to develop "statistical human rights profiles" of
individual officers and units. It showed how units became more
violent when certain officers took control, and cataloged the crimes
that had been committed under the watch of specific individuals.
Essentially, the commission had created a Who's Who of the nastiest
criminals of the country's 20-year civil war. "And then we published
them in the newspaper!"

It was a bold move for a Yankee living so far south of the border.
But the move was calculated. El Salvador was in the middle of a
closely watched transition from military to civilian rule. "Because
it was 1992, and not 1982, they didn't blow up our office," says
Ball. Instead, the people who had been named in the files -- most of
whom by then were high-ranking officials -- attacked the commission
in the courts. And as for Ball, he left the country.

It certainly wasn't what Ball had expected when he signed up to work
as a peace activist in El Salvador after graduating from Columbia
University. His first job in Central America was as a so-called
nonviolent accompaniment. "You hang around with people who were
likely targets of political violence, on the premise that your
witness would prevent people who wanted to do political violence from
doing it," he remembers. "It's interesting work, but it's actually
boring when you do it. They go to meetings, but you sit around out
front" and talk to the secretaries.

It was these secretaries who gave Ball his first big break. To hear
him tell it, the universal experience of secretaries in offices
around the world is losing files on their computers. "If you can do
anything to recover their files you become a computer expert."

As it turns out, Ball is a computer expert. He paid for his
undergraduate education by working part time as a database and
statistics programmer. Soon after moving to El Salvador he took a job
doing computer work for the human rights office of the Lutheran
Church. From there he moved to the Human Rights Commission, where he
designed the databases to track El Salvador's bloody history.

At first glance, it seems odd that the Human Rights Commission would
have massive data-processing needs. Perhaps it might need a few dozen
paid researchers to interview the victims and then a small team of
writers to assemble the findings in a big report -- but is there
really a need for SQL database programmers, forms designers and
multivariable analysis? Sadly, the answer is yes.

In recent years the scale of atrocities in places like Guatemala, El
Salvador, Rwanda, South Africa and Kosovo has been so massive that it
defies comprehension by a single person. Each of these countries has
seen hundreds of thousands of victims, jointly suffering millions of
individual actions and crimes. While such overwhelming brutality can
simply be written up -- like the volumes of testimony and records
cataloged by Argentina's Commission on Disappeared People in the
Nunca Mas report -- such vast amounts of data cannot be easily made
sense of in a Microsoft Word document. In El Salvador, researchers
figured that if they could somehow capture these events, systematize
them and put them in a data bank, they could produce summary reports
showing trends, propose underlying theories and motives consistent
with the data and ultimately draw a comprehensive portrait of the
guilty.

"I remember when I lived in El Salvador in the early '90s, I used to
go to this Saturday afternoon drinking club at which there were these
human rights lawyers, some journalists, and they would tell war
stories to each other," recalls Ball. "The collective knowledge among
these guys was incredible -- extremely detailed knowledge of who the
intelligence service worked for and who was involved -- but it wasn't
systematized. When we started putting it into databases, it became
incredibly useful. It could be generalized to all kinds of purposes."

Since then, Ball has worked around the world developing software that
finds hidden patterns in large databases of people's actions. He has
worked for the Truth and Reconciliation Commission in South Africa,
as well as in Ethiopia, Haiti, Guatemala and the former Yugoslavia.
Ironically, he uses many of the same database-mining techniques used
by marketing firms to manipulate consumer opinion or by intelligence
agencies to track the movements of dissidents. But in Ball's hands,
these techniques instead become tools for justice and equity.

"I think that Patrick is doing very important work for human rights
by essentially professionalizing human rights, by making it more of a
social science," says Fred Abrams, a senior researcher at Human
Rights Watch. "Traditionally, human rights work has been through
anecdotal case studies and narrative reporting based on field
research. Patrick is addressing these issues in a more scientific
manner. That's crucial. It complements the narrative reporting."

In 1996, Ball got a full-time job at the Science and Human Rights
Program at the American Association for the Advancement of Science.
At the time, the association's main foray into the field of human
rights was a project that used genetic fingerprinting to match up
children who had been kidnapped during Argentina's "Dirty War" with
their grandparents. Another group of scientists was in El Salvador
using genetic techniques to identify remains dug up from unmarked
graves. Ball met some of the association's scientists, who quickly
realized that what he was doing fit their charter of applying science
to the advancement of human rights.

"Technology has leveled the playing field between human rights
organizations and intelligence services," says Ball. "Back in the
'70s, intelligence services all over the world were getting pretty
impressive computer hardware. This gave them the ability to track
activities, peaceful civilian activists as well as violent
[individuals], in pretty precise ways, to infer patterns and to use
the data analysis as the basis for oppression."

Today the same tools can be used to build an irrefutable record that
documents a history of oppression.

Ball's work is "incredibly important," says Harvey Weinstein,
associate director of the Human Rights Center at the University of
California at Berkeley. "Patrick has the capacity with this
statistical knowledge to develop hard, incontrovertible statistical
data to provide the kind of evidence that people need to get a good
sense of the kind of human rights violations that occur in these
difficult situations. He is one of the leaders in the field of trying
to develop and use statistics to provide substantiation for human
rights abuses."

Over the past decade, most of the large-scale human rights databases
have been built either by Ball himself or by people he personally
trained. Earlier this year, Ball co-edited a book called "Making the
Case," which discusses the technical decisions that were made, and
the problems that were encountered, in building these databases in El
Salvador, Haiti, South Africa and Guatemala.

"After I train people, I lose them to the private sector and to
government," says Ball. "By May '99 those projects had all ended and
pretty much wrapped up," he says. "I wanted to preserve the
technology memory of how these projects happened."

More recently, Ball has applied his statistical techniques to analyze
interviews with refugees from Kosovo. In 1999, in the midst of the
NATO bombing campaign, several hundred thousand people fled their
homes. Although the refugees said they were fleeing Serbian militias
and Serbian government forces, many on the American left claimed that
the refugees were actually fleeing NATO bombs. Ball, who analyzed
data from border crossing surveys of 275,000 individuals, doesn't
believe this is true.

"The core finding was that there were three phases of exodus: March
24 to April 6, when there was a huge wave. Those people almost
exclusively came from the south and west. Then it starts creeping up
again and peaks on April 17, and those people are all coming from
north central. Then it goes down to another low point on April 24;
then it comes up again in late April and early May, and those people
are coming from the south.

"My conclusion was that there is a pattern here, and that pattern
does not match bombing at all. There has to be some centrally
coordinating cause other than bombing causing migration" --
presumably, armed paramilitary groups that were traveling from
village to village.

"The findings were not a surprise to me," says Abrams of Human Rights
Watch. "The Yugoslav government was claiming that people were fleeing
NATO bombs, which we knew was not the case because we interviewed
hundreds and hundreds of people and that is what they said. But to
have the numbers reach the same conclusion was very powerful and
irrefutable."

And that's the reason Ball has been using the tools of data mining to
bolster human rights causes for so many years. The statistical
techniques turn individual accounts into hard data -- and data can be
used to argue a cause in a public forum or in a court of law.

"The notion 'Never forget' is an overriding principle" of his work,
says Ball. "There has been a lot of psychiatric research that shows
that individual victims have a much better outcome when the truth is
acknowledged. The first level of goal is truth. The second level of
goal is justice; if we know what happened, maybe there is some way
that the perpetrators can be punished. The third is reconciliation.
The fourth level is deterrence: 'Never again.'"

Indeed, the statistical evidence can have a lasting impact on a
nation that has been through the worst of times. In Croatia, Ball
says, "some of the guys who held positions in the fascist government
in the '40s now hold positions in Parliament."

But things are different in El Salvador, at least for some of the
worst offenders from the country's troubled past. Back in 1992, after
Ball and his co-workers published their list of names in the
newspaper and Ball had to leave the country, military officers whose
names had appeared in print sued the Human Rights Commission for
defamation. So the commission went to court with computer printouts
of the 9,000 testimonies and presented them as depositions. It showed
the court the statistics that it had used and its methodology, and
asked to subpoena the army's own records to confirm its allegations.
"The officers withdrew," says Ball. "They didn't think that our
methods were good enough, because they thought, 'There is no way
these guys can know these things.'" But the officers were wrong.

After the court hearing, the Human Rights Commission turned over its
records to the so-called Ad Hoc Commission that was overseeing the
country's transition to civilian rule. One of the jobs of the Ad Hoc
Commission was to come up with a list of people who would be barred
from holding public office. The people on the Ad Hoc Commission's
list matched the list that had been supplied by the HRC.

Call it the triumph of the database.



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About the writer
Simson Garfinkel is a columnist for Salon Technology and the part
owner of Vineyard.NET, an ISP on Martha's Vineyard, Mass.
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