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http://www.washingtonpost.com/wp-dyn/articles/A50540-2001Nov18.html

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Peace at any cost is a Prelude to War!

Red Cross Has Pattern Of Diverting Donations
Practice Was Used At Least 11 Years

By Mary Pat Flaherty and Gilbert M. Gaul
Washington Post Staff Writers
Monday, November 19, 2001; Page A01


In at least a half-dozen disasters over the past decade, local officials have
had to pressure the American Red Cross to give victims the donations the
public intended for them.

The Red Cross came under criticism months after the 1995 Oklahoma City
federal building bombing for spending only one-fourth of the $13 million it
had collected for victims and their families.

When the Red River flooded parts of Minnesota and North Dakota in 1997,
nearly $16 million was donated, yet the Minnesota attorney general had to
resort to stinging public hearings and a 40-page report to prod the release
of nearly $4 million in unspent victim funds.

In the San Diego area, a recent audit of collections for victims of a January
wildfire found money improperly used for vehicles and a telephone system
upgrade while burned-out families waited for money earmarked for them.

"They went out and raised money on the backs of fire victims here and put it
to other uses," said Dianne Jacob, a San Diego County supervisor who has been
battling the Red Cross over its handling of the disaster in Alpine, about 20
miles east of downtown San Diego. "They got caught big-time in New York
because it was big-time money, but it was the same pattern."

After the Sept. 11 terrorist attacks, the Red Cross collected $543 million in
the Liberty Fund, saying the money would go to victims and emerging needs.
Last week, responding to harsh criticism, the organization said it had not
realized how strongly donors objected to allocating any of that money for
long-term projects. The Red Cross backed off those plans and promised that
donations would be used only for victim relief.

The pledge had a familiar ring to civic leaders in some cities. They say that
in other major drives, the Red Cross has been equally unclear about how it
will use donations. When disaster strikes, the Red Cross launches emotional
appeals to tap into a huge charitable outpouring. But if a donor does not
specify that a contribution must stay in a community, the Red Cross might put
it into a fund for other relief efforts.

Chastened by the public outcry over its management of the Liberty Fund, the
Red Cross will be more direct in its appeals and be explicit about intentions
for contributions, said Harold Decker, interim head of the American Red Cross.

"There was a breakdown in communications both inside and outside the
organization" about how the money should and would be used, he said.

Red Cross appeals are supposed to say money will be used for "this disaster
or similar disasters," Decker said. He intends to look at whether that
message is clear enough, prominent enough and followed consistently.

Decker said the Red Cross and many other charities with a broad mission find
themselves in a "straitjacket," trying to follow the wishes of donors who
often want every penny to go to a specific need.

Decker said nonprofits need latitude to be able "to service more than the
event that gets lots of media attention" and build financial reserves to
respond -- in the case of the Red Cross -- to 60,000 smaller emergencies each
year.

The Red Cross's earlier problems across the country foreshadowed the
conflicts over the Liberty Fund and highlight questions about how forthcoming
charities are in their solicitations, charity experts say.

The demands on many large charities cause them to operate as businesses, with
millions and even billions in annual revenue and executives pulling down
six-figure incomes -- a situation that can mean "donors are viewed as just
another source of capital," said Harvard University professor Peter Dobkin
Hall, an expert on charities.

Executive salaries at the Red Cross topped $2 million in fiscal 2000,
according to federal filings. However, the organization has said it will hold
overhead costs for the Liberty Fund at 9 percent, which is considered modest.

Important -- yet largely unnoticed -- shifts in laws and regulations
governing charitable giving have placed charities and donors on a collision
course over how contributions are used. In numerous cases, courts have sided
with a charity's executives, saying they have the final say because they are
professionals. But while the changed laws shield charities legally, "changing
people's expectations is a lot harder," Hall said.

Red Cross use of large national disasters to subsidize other relief efforts
is "fine. But if they are going to do that, they have to say so explicitly.
It can't be in the fine print," said Daniel Borochoff, president of the
American Institute of Philanthropy, a watchdog group.

Criticism of Red Cross disaster relief efforts date to at least October 1989,
when a devastating earthquake toppled sections of San Francisco. Within an
hour, Mayor Art Agnos (D) was visited by a Red Cross representative.

But he "wasn't talking about disaster relief," Agnos recalled recently. "He
asked me to cut a commercial to raise money." Agnos said he declined.

The Red Cross advertised for donations for earthquake victims, noting in
small print that some funds could be used for other disasters. The charity
raised about $55 million, with about $12 million going to the relief effort.

To Agnos, the public outpouring seemed like an opportunity to help rebuild.
He asked the Red Cross for $7 million for homeless shelters but was turned
down, he said.

"I asked, 'Where the hell are you putting all of this money?' When I asked,
they gave me some generalities" similar to the explanations initially offered
over the Liberty Fund, Agnos said. "Finally, it dawned on me they were
stonewalling me."

Agnos decided to complain publicly while the news media were focused on the
earthquake. He accused the Red Cross of using bait-and-switch tactics --
soliciting earthquake donations, then putting the money in its general
disaster relief fund.

The charity reacted to the criticism by announcing that it would increase
spending in Northern California and provide Agnos with $5.4 million for
homeless shelters.

The effort in Minnesota for Red River flood victims had similar problems. The
Red Cross collected $16 million, but more than a year later, about $4 million
was unspent, according to a critical review of the effort by then-Attorney
General Hubert Humphrey III (D).

"You don't have someone who is outright trying to defraud people in this
process," Humphrey said. "But when you make appeals at a time of great
emotion and stress, you have a significant responsibility to see to it that
you use the funds for the purpose you state."

Bobbi Cordano, a former assistant attorney general who worked on the
Minnesota report, said she understands that the Red Cross needs the funding
boost that major disasters attract to help support its larger mission. "My
problem is how they do the fundraising and how they explain what the benefits
will be to the public and victims -- and what the benefits will be to Red
Cross," she said.

The charity is "very, very difficult" to deal with, she said, and it would
not have cooperated if the state had not increased scrutiny through public
hearings and its report.

In Oklahoma City, after terrorists bombed the federal building, the Red Cross
knew within two days that it had collected more money than it would need. It
took in more than $13 million and had $3 million in expenses.

A Red Cross spokeswoman said that donors had earmarked only about $2.6
million of the money. The rest would help address less-publicized disasters,
she said.

A recent controversy in San Diego has local officials berating the Red Cross
over collections taken after the January wildfire across 11,000 acres in
Alpine.

Thirteen families that lost homes, equipment and other property did not
receive most of the money donated for them, an audit of the fire account
showed.

Mary Fritz was among the victims. Her garage and machine shop were embers, as
were her guest house and the clothing and jewelry she stored there. "The
tires on the tractor were still smoldering" when the Red Cross arrived at her
door, Fritz recalled.

The charity promptly solicited donations and within two weeks told its board
and San Diego news media that $400,000 had been collected.

"I knew something was off," said Fritz, a retired bank employee. The Red
Cross had given her a $110 voucher for clothing at Kmart and $365 toward a
new shed, she said. In talking with neighbors, she found no one who had
received a large stipend.

In response to complaints, Red Cross headquarters conducted a confidential
audit. It showed that as of September, the San Diego chapter had spent
$123,000 on fire relief. Less than $10,000 of that amount had gone directly
to victims. Yet donors had designated nearly $188,000 in donations for the
Alpine victims, the audit showed.

The chapter's use of fundraising language that "may appear misleading to
donors" -- because it failed to say donations might be used elsewhere --
leaves unclear whether even more of the announced $400,000 total was intended
for Alpine aid.

A copy of the audit provided to The Washington Post shows that Red Cross
headquarters questioned or disallowed $112,000 in local expenses charged to
the Alpine fund, including vehicle use and a telephone system upgrade.

The local chapter did not open a service center, appeared not to have
contacted everyone with major home damage and did not supervise services to
ensure that needs were adequately met, the audit said.

San Diego chapter staff did not respond to specific questions and requests
for interviews from The Post.

Despite its limited assistance to victims, the chapter quickly wrote to one
major donor -- San Diego Padres owner John Moores -- asking whether it could
move the $100,000 he designated for the Alpine fire into the local disaster
fund for other emergencies. The Jan. 23 letter to Moores said the charity had
already addressed the Alpine victims' immediate needs.

Moores's office "told them to use it for what we gave it for -- the Alpine
fire," said Beverly Stengel, Moores's executive assistant. "I was really
angry."

Responding to local demands for an accounting of the fire money, the San
Diego chapter released an edited version of the headquarters audit that
omitted several critical passages, only to have the full version later
provided anonymously to the San Diego Union-Tribune newspaper.

Said the Sycuan Band of the Kumeyaay Nation, a Native American tribe that
donated $50,000, "It appears [the local Red Cross chapter] has at best
mismanaged the funds collected and at worst exploited a tragic situation."

The local furor erupted the same week that the Liberty Fund came under heavy
attack.

The San Diego board chairman has since apologized and said more money will be
set aside for victims such as Fritz, who said she has an appointment tomorrow
with Red Cross staff. As part of those reviews, Fritz and another victim
said, they have been asked to document not just their losses but their
financial worth.

The day she received the clothing voucher, "I said thank you and didn't think
any more about it until they started patting themselves on the back and
bragging. That's what tore it," Fritz said.

Decker, the interim head of the charity, said he recently became aware of the
San Diego problems. "It was plain foolishness to edit the audit. . . . I'll
say this: I'm not done with that situation in San Diego."




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