-Caveat Lector-

Insight on the News - National
Issue: 07/22/02

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Terror Witnesses May Be Left in Cold
By Timothy W. Maier

Members of the elite team of federal witness-protection specialists
are quitting in unprecedented numbers. The dwindling of the force
that protects those in the witness-security program (WITSEC) has
been a well-kept secret within the U.S. Marshals Service, which
would prefer that Congress not ask too many questions about what
happened to some $60 million earmarked for WITSEC. But past
and current inspectors are standing by waiting to spill their guts to
Congress about a program that they say was eviscerated in the
Janet Reno era at the Department of Justice.
"WITSEC security is stretched so thin that at times there is nobody
there to handle emergencies or answer phones," says one
frustrated inspector who recently called it quits and is pushing for
the Senate Judiciary Committee to call for hearings. "These
witnesses have no one to call when they see an alligator in the bed
or the bogeyman in the closet. Inspectors are leaving in droves to
become U.S. sky marshals and others are retiring."

Worse yet, they are not being replaced, according to a series of
interviews with current and former WITSEC inspectors.

Inspectors' offices in Buffalo, N.Y., and other major metropolitan
cities are being closed. Others are operating as one-man shops.
Insight estimated in its June 3 cover story, "Breaking Omert�," that
there are less than 200 inspectors and administrative assistants left
in the program to coordinate and handle about 21,000 witnesses
and relatives who have been put under the protection of WITSEC in
the last three decades. But even that already-disturbing estimate
now appears to be inflated.

Once you subtract the safe sites, such as those in Washington
where witnesses initially are placed before being transferred to their
secret destinations, and the administrative staff, there are only about
85 inspectors to handle the caseload. Sources say about 115
inspector positions have been eliminated during the last decade.

Far from being enough to handle current needs, the United States
soon might be faced with a planeload of terrorists seeking new lives
as prosecutors use their testimony to break up al-Qaeda networks.
More alarming is the fact that specialists in the program right now
aren't trained in either culture or language to handle turncoat Middle
East terrorists entering the program. While the former terrorists who
testified in the 1993 World Trade Center bombing trial had to be
relocated after Sept. 11, there have been serious problems dealing
with these witnesses because of language and cultural barriers,
according to sources familiar with their cases.

"None of the inspectors speak Arabic," explains a WITSEC
inspector. "In fact, there was one situation where an inspector who
was in charge of one of the terrorists in the program placed his
coffee mug on the Koran."

Funds supposedly allocated to the WITSEC program never seem to
make it to the inspectors in the field, say past and current
inspectors. The money is eaten up by management in politically
appointed positions, or goes elsewhere in the U.S. Marshals
Service, say these specialists. The situation has become so bad that
inspectors are complaining that they don't even have money to fuel
their vehicles. The cars themselves � mostly Ford Crown Victorias,
which are used by many police departments � often have more
than 100,000 miles on them and only rarely are replaced. This can
create security risks, as the cars can be identified by would-be
contract killers.

Naturally the budget cuts have forced the WITSEC agents to cover
more ground and more witnesses. Sources tell Insight that
management even has sent out an e-mail instructing inspectors to
try to find reasons to leave witnesses as close to home as possible.
Some fear that such a trend will create dangerous situations in
which protected witnesses will be discovered and murdered.
Inspectors fear such memos and the lack of financial and
administrative support will jeopardize their record of never having
had a protected witness killed who followed the rules. Says one well-
respected inspector who retired three years ago, "I am damn
surprised no one has gotten killed. The thing is out of control."

Poor working conditions and too much travel certainly are some of
the key reasons that so many WITSEC specialists have called it
quits. But money also is becoming a lure for those seeking better-
paying jobs as sky marshals. Even though many of the witness-
security inspectors are earning $80,000 a year, they are reaching
into their own pockets to pay for travel costs associated with their
job.

"They don't even have a budget to pay for a phone call," says an 18-
year veteran inspector who retired recently. "When you are away
from your family for so long, and don't have the money to pay for the
things you need to do your job, you start thinking about all these
other things. And then you can't take care of business and then
security starts to slip."

Many of the past and current inspectors who spoke to Insight on the
condition of anonymity say that management no longer believes
protecting witnesses should be their top priority � instead they have
been assigned to handle numerous U.N. functions, Drug
Enforcement Administration cases and White House activities.

A retired inspector living in the South puts it squarely on the
shoulders of management. "If you ask old-timers what the problem
is with WITSEC today, you will probably get this answer: No one at
the top gives a shit about witnesses; few in the middle give a shit
about witnesses; and those at the bottom are on the road so much
doing non-WITSEC-related duties they cannot dedicate themselves
to assisting witnesses, so why should they give a shit?"

Another inspector says these officers now are the ones being
forgotten and abandoned like field trash � a name he says the
dejected officers frequently use to describe themselves. For
example, he says when he was sent in 1995 to provide support in
the Oklahoma City bombing, supervisors never even bothered to
check on inspectors working daily in the stench of burned bodies
rotting in the rubble. "I could smell the bodies rotting away every
day," recalls the inspector. "I sat watching the recovery. And then
one day they sent me home. I didn't get any debriefing like cops or
firefighters got [they received psychological counseling]. When they
finally asked how am I doing, I said, 'Funny, you should ask. I'm
having fricking nightmares! I can't get the smell out of my head!'
Nobody did anything � they didn't care. We are nothing but field
trash to them."

Mike Prout, acting director of WITSEC, acknowledged to Insight last
month that there indeed are manpower and funding problems, but
couched his words carefully to avoid potential backlash as he seeks
the permanent position as WITSEC director. And inspectors don't
blame Prout for a problem that existed long before his tenure. They
say Prout would like nothing more than for Congress to beef up the
program to handle the expected influx of terrorists, as well as
perhaps Mafia figures of the kind they recently nabbed in their
continuing efforts against the organized-crime families in New York.

Congress has been down this road before. In the last three decades
there have been congressional hearings, General Accounting Office
probes and inspector-general investigations, but these agents say
Congress has been deliberately misled in recent times about the
number of WITSEC inspectors in the field � and where the money
has gone.

When funds have been appropriated for the U.S. Marshals Service,
Congress has been told a bulk of the funds would go to support and
build this elite force to 300 inspectors. But that never happened.
"Congress was lied to," charges another recent retiree.

Some also charge that in the Information Age, in which people can
be located via the Internet, there has been no advanced training for
inspectors. In fact, Insight has discovered a Holland-based Website
that proposes to "offer criminals the opportunity to find the witness"
in the witness-protection program.

This magazine asked a veteran of more than a dozen years of
protecting witnesses when was the last time management provided
advanced technical training. "None in 12 years," he replied. "I got
seven days of it when I started." WITSEC management has
scheduled an upcoming technical seminar for inspectors, but
sources tell Insight those running the program don't have the
respect or experience of the inspectors who ran such training
sessions years ago.

What should be done? "We would like headquarters to support the
field," says the inspector who went to Oklahoma City. "When we call
headquarters, too often we get an answering machine. We need
vehicles, laptop computers and better contacts with the Federal
Aviation Administration. We would like advanced training."

In fact, those conducting initial training sessions have discovered
that budget reductions mean even introductory classes were being
sliced up and slowly eliminated. "Today the expertise is lost," says
the retired inspector in the South, "not because of the individuals
joining witness security as inspectors but rather from a lack of
training and dedication. In the 1980s, joining WITSEC was a
promotion. Individuals had to compete for the few positions being
announced. Today WITSEC is just a job. Any deputy U.S. Marshal
can apply for a lateral transfer into a WITSEC position."

The father of the program, Gerald Shur, now retired, tells Insight he
would like the entire program to be reviewed immediately by
Attorney General John Ashcroft, with an eye toward removing it from
the jurisdiction of the U.S. Marshals Service and placing it under the
direct supervision of the Justice Department. For that to happen, it
might mean the Senate Judiciary Committee would have to hold
hearings. Since Insight's initial story about the program, there have
been informal discussions about the possibility of doing just that, but
so far no date has been set.

"If Congress doesn't talk to the guy in the field, and just talks to
management, they won't accomplish anything," says a current
inspector.

Inspectors interviewed for this report point to administrative
decisions that caused the program to fall from its elite standing to its
now apparent disarray. One of them was vice president Al Gore's
reinventing of government, which streamlined and cut positions that
put inexperienced U.S. Marshals with little or no training into witness
protection while also placing more burdens on current inspectors by
creating additional workload such as protecting officials at U.N.
conferences.

Others blame former attorney general Janet Reno for engaging in
vengeful tactics to settle scores from her days as a state's attorney
in Miami. According to Miami sources familiar with Reno, who is
running for the Democratic nomination for governor in Florida,
WITSEC refused to foot a bill for a state drug case. That story is
well-remembered among WITSEC inspectors, though it was not
included in the explosive book by Shur and coauthor Pete Earley,
WITSEC: Inside the Federal Witness Protection Program.

According to those who were in Miami law enforcement, Reno was
prosecuting a Mafia case concerning a Miami shipyard. She had a
state witness in protective custody whom they wanted to dump in
WITSEC. Reno and Ray Havens, who was then chief of the
criminal-investigations division for the state attorney's office, met
with WITSEC officials who denied Reno's request. The reason was
that if a state witness were placed in WITSEC, then Reno's agency
would have to reimburse the U.S. Marshals Service for all costs
associated with protecting the witness. Reno was told in no
uncertain terms she couldn't afford it.

The brassy Reno was livid, but eventually a compromise was struck
under which at least one state charge was turned into a federal
charge, creating a federal witness and allowing the U.S. Marshals to
pick up the tab. Havens then asked to be put on a federal payroll but
was turned down. Years later, when Reno became the U.S. attorney
general, she selected Havens to be the next director of the U.S.
Marshals Service. A white heterosexual male, Havens didn't fit the
Clintons' strong affirmative-action plan. Faced with this political
reality, he suggested to Reno that she appoint former Metro-Dade
police officer and Tampa police chief Eduardo Gonzalez. He
became director while Havens became the deputy director.

"This is when Havens and Reno got their revenge on the entire
witness-security program," says a current inspector. "The WITSEC
budget was slashed, and promotion opportunities were taken away.
Senior managers were selected not for their experience or
knowledge but for their willingness to fall in step with the
Reno/Havens agenda for dismantling the WITSEC division of the
U.S. Marshals Service. And all this with the promise of reaching that
holy grail of federal promotion to Senior Executive Status. Those
senior managers elected other managers of like-mind, and now this
agency continues to run on the Reno/Havens principle, with no
experience or special knowledge at the top."

Timothy W. Maier is a writer for Insight.

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