Inoltro quanto ricevuto da cisco, nel caso possa interessare qualcuno.
Io purtroppo non ho l'inglese a qual livello.
Paride
--
http://keyserver.linux.it/pks/lookup?op=get&search=0xCC6CA35C690431D3
Chi è pronto a rinunciare alle proprie libertà fondamentali per
comprarsi briciole di temporanea sicurezza non merita né la libertà né
la sicurezza.”
(Benjamin Franklin, 11 novembre 1755)
--- Begin Message ---
Please add [email protected] to your address book
to ensure that our emails reach your inbox.
To view this newsletter in full-color:
http://www.imakenews.com/ciscona-emeaenglish/index000506798.cfm?x=bjfb0l8,bh2NNnvQ
CISCO NETACADEMY - EMEA THEATRE - ENGLISH
-----------------------------------------------------------------
Monday, March 21, 2011
Job Opportunities
Dear Colleague
The NetAcad Advantage and the Cisco Channel team have teamed up
with ncsglobal, to bring an opportunity to Networking Academy
students interested in career in support engineering in Brno,
Czech Republic.
ncsglobal is recruiting.
We are looking for students in Benelux and Germany in particular
- however, if have good working knowledge or Spanish, Italian,
French, Dutch or German, read on...
To apply, please go to the Cisco PatnerTalent Network:
www.ciscopartnertalentnetwork.com [
http://www.imakenews.com/eletra/go.cfm?z=ciscona-emeaenglish%2C506798%2Cbh2NNnvQ%2C4743203%2Cbjfb0l8
]
And remember, if you are succesful in your application, please
let us know [ mailto:[email protected] ]! Good luck!
[
http://www.imakenews.com/eletra/go.cfm?z=ciscona-emeaenglish%2C506798%2Cbh2NNnvQ%2C4743146%2Cbjfb0l8
]nscglobal [
http://www.imakenews.com/eletra/go.cfm?z=ciscona-emeaenglish%2C506798%2Cbh2NNnvQ%2C4743147%2Cbjfb0l8
] is an independent,
rapidly growing, private company that for more than a decade has
delivered tailored solutions to 50 of the world's leading
multinational enterprises, outsourcers and service providers.
nscglobal offers a unique business model, combining a focused
group of world-class customers, with a unique range of services,
backed up with outstanding responsiveness and customer service.
We are now looking to recruit Cisco 1st & 2nd Line Network
Support Engineers to work variable shift patterns within our
Global Network Operations Facility in Brno, Czech Republic.
Brno is 2nd largest city in the Czech Republic. It is
commercially important hub, with presence of many national and
international companies. Being home for some of the top ranking
universities in the country you can sense the youthful and
vibrant atmosphere
Relocate to Brno and work for a Cisco Multinational Partner.
Check out all the details below.The positions available offer:
- Opportunity to work for an international, independent and
rapidly growing private company in the heart of Europe
- Enjoy good quality work-life balance with plenty of cultural
and active opportunities
- Employee benefits include fully subsidized lunch vouchers, 25
days paid annual leave
- 3 weeks of induction training
- Base salaries above the range of local market and dependant on
working knowledge of EU languages & experience
We are looking for:
- Experience of customer service ideally gained in a customer
facing environment
- Fully CCNA qualified or relevant experience
- English proficiency in both verbal & written form
- Good working knowledge of languages such as French, Dutch,
German, Spanish or Italian
- Flexibility to work either 12 hr shifts (weekends, nights,
national holidays) or day 8 hr shifts (Mon - Fri)
- Must be eligible to work in Czech Republic, willing to
relocate, culturally sensitive, appreciate cultural
differences
We are not only looking for candidates with outstanding
technical and soft skills but also those that can offer a good
personality fit within the business. Technology skills are key
to the operations but the soft skills are also vital to the
success of the business as they have a great impact on
customers. Soft skills include good communication,
accountability, problem solving, interaction with others and
time management to name just few.Job Specification:
Purpose of Role
- This role is a mix of 1st & 2nd line support engineers who
provide support for our major telecommunications customer.
Duties and responsibilities listed are not exhaustive
Working hours
- In order to provide a multilingual support you will be
required to work various shifts. These will be assigned to you
by your manager. Weekend work, nights and cover over national
holiday is also part of the role or as per business requirements
Principle Duties and Responsibilities in tier 1 and 2:
- Multi platform Cisco router and switch support
- Direct customer and account team interface providing day to
day network support
- Manage trouble investigation, isolation and steady state
recovery
- Assists users to identify and solve complex
connection/communication problems
Technical Skills Profile
- A Background in Maintenance and/or Managed Service Sales
within the Network arena
- An in-depth understanding of service delivery to the highest
quality standards
- Helpdesk Experience
- Cisco CCNA Qualified
- Background knowledge of frame relay, ATM, DSL, MPLS
- Problem resolution will require knowledge of the ISDN methods
used for invoking backup solutions, troubleshooting, routing
protocols such as OSPF, RIP, BGP and EIGRP
- Candidates with no CCNA will only be considered when able to
demonstrate 2 years relevant NOC Experience.
- Proficiency in the use of PC systems (Hardware, Operating
systems) and applications
Please note that this role has responsibilities of both level 1
& 2
Soft Skills Profile
- Must be able to communicate effectively with the team,
customers and all levels of management
- Excellent telephone manner - you will talk to corporate
customers on daily basis
- Ability to efficiently resolve customer's problems and
escalate further to tier 3 as per agreed service level
agreements or as necessary
- Professionalism at all times
- Assertiveness and accountability
- Good timekeeping
- Flexibility
- Ability to work well under pressure, set priorities and
comfortable making decisions
- Drive enthusiasm, initiative, commitment and self motivation,
respect for colleagues
- Resourceful, flexible, desire to learn
If you are successful in being recruited, please let us know [
mailto:[email protected] ].
_________________________________________________________________
Published by Cisco Networking Academy
(mailto:[email protected])
Copyright (C) 2011 Cisco Systems, Inc. All rights reserved.
You received this e-mail because you indicated in your Academy Connection User
Profile
that you were willing to receive information about the program.
If you do not wish to receive additional e-mails related to Cisco Networking
Academy, please click here to
unsubscribe
(http://www.imakenews.com/eletra/go.cfm?z=ciscona-emeaenglish%2C506798%2Cbh2NNnvQ%2C1567286%2Cbjfb0l8)
or log into Academy Connection
(http://www.imakenews.com/eletra/go.cfm?z=ciscona-emeaenglish%2C506798%2Cbh2NNnvQ%2C1841552%2Cbjfb0l8)
and click My Profile at the top of the page.
Click Edit Profile to change your settings within the "Participation
Opportunities" section.
--- End Message ---
_______________________________________
Articoli CISCO: http://www.areanetworking.it/category/cisco
[email protected]
http://ml.areanetworking.it/mailman/listinfo/cug
