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Businesses Help Fight Terrorism
By GAVIN McCORMICK, Associated Press Writer

FAIRMONT, W.Va. (AP) - As thousands of leads poured into the FBI after last month's 
terrorist attacks, the bureau converted its Internet Fraud Complaint Center into a 
repository for tips received by e-mail.

The complaint center had the sophisticated data network to handle the task. To make 
the conversion, it needed additional hardware and data storage capacity, but had no 
time to issue a requisition order.

Instead, it turned to local businesses, which responded with equipment donations worth 
millions of dollars, including one piece of hardware worth $2.5 million from a donor 
the bureau would not identify. Donations have allowed the center to process more than 
117,000 e-mailed tips.

``The private sector provided a phenomenal response,'' said Dick Johnston, director of 
the National White Collar Crime Center, a Justice Department agency that runs the 
complaint center along with the FBI. ``We were able to make the technological switch 
in two hours. Without local industry help, that would have been impossible.''

The contributions are an example of a deepening relationship between federal law 
enforcement agencies and private businesses, particularly in fighting computer crime.

``Since the events of September 11, the walls between public agencies and the private 
sector have been coming down very quickly,'' said Dan Larkin, supervisory special 
agent with the FBI Pittsburgh office. ``This proves to me that maybe industry fears of 
sharing information with the government are falling.''

The FBI has been working for years to enlist businesses in its fight against 
cybercrime. In 1996 it started a program called InfraGard, in which more than 500 
businesses work with the FBI's 56 U.S. field offices to protect computer systems from 
both cyber and physical attacks.

Telecom companies have long had a wary relationship with the FBI, in part based on 
fears of violating customer privacy. Larkin said that's changing in Pennsylvania and 
West Virginia. Internet service providers have been calling daily with tips and 
requests for more information.

``A lot of high-tech companies have been concerned about a perception that they'll be 
associated with Big Brother,'' Larkin said. ``But now there's a sense of urgency to 
get information into the right hands. For the right reasons, companies are saying we 
can cooperate without disregarding privacy concerns.''

Federal law prohibits Internet service providers from turning over subscriber records 
to law enforcement officials without a court order or subscriber consent.

Michael Carroll, a cyberlaw expert at Villanova University near Philadelphia, said 
subscriber evidence obtained without a warrant could raise constitutional questions 
and potentially be excluded by courts.

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