on 2000-02-14 12:23, Tim May at [EMAIL PROTECTED] wrote:

> * the desire for a profit almost always wins out over the desire to collect
> customer information: if a business has a choice between collecting some
> customer info or completing a sale, it will take the sale every time.
> (Unless other factors, such as government requirements, intervene...)

Don't underestimate the effects of bureaucracy and "policy". Corporations
and their minions do not always behave in a rational fashion. Sometimes even
waving money in front of their face isn't sufficient. Ask anybody who has
dealt with DEC sales engineers.



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