On Wed, 8 Mar 2000, Tim May wrote:
> >and complexity under the terms of sociology. In addition, this paper presents
> >an ethnographic account of Linux, amassed from a series of electronic mail
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Tangentially :
I seem to remember a story in _Communications of the ACM_ some
two years ago on the use of ethnography in software development. They
seemed serious. Maybe the best part of the paper was when they discussed
the reactions the "natives" had to the study...
ah, here it is. Communications of the ACM
Volume 40, No. 7 (Jul. 1997)
Using ethnography in contextural design
Jesper Simonsen and Finn Kensing
http://www.acm.org/pubs/articles/journals/cacm/1997-40-7/p82-simonsen/p82-simonsen.pdf