In this issue . . . DEVELOPMENT 1. Important Note to Mac OS Conduit Developers 2. New Web Clipping Proxy Servers On-line 3. New Web Clipping and INetLib API FAQs to be Available Later This Month 4. Exciting New Update to the Solution Provider Program 5. Trademark Guidelines for Solution Providers DEVELOPMENT TRAINING 6. Palm OS(R) Development Training Schedule ENTERPRISE 7. TRGpro(TM) is Palm OS 3.5 Compliant TOOLS 8. TRG's InstallPro(TM) Application Guard Version 1.02 Now Available EVENTS 9. Symbol Technologies Invites you to the Software Developers Conference 2000 10. PalmSource(TM) 2000 Coming Up ---------------------------------------------------------- DEVELOPMENT ---------------------------------------------------------- 1. Important Note to Mac OS Conduit Developers Apple Computer, Inc. has released the Mac OS System Update v9.0.4 for use with Mac OS 9 operating system. Among other changes, the USB system software has been updated (USB System Software 1.41), which has affected the operation of the Palm HotSync(R) Manager software. During synchronization, the connection between the handheld and the desktop times out and a connection timeout error message appears on the handheld. This occurs for conduits that require long intervals (typically greater than 7 seconds) between transactions with the device. Presently, the problem occurs in all versions of HotSync Manager on Mac OS. Palm, Inc. is currently investigating what can be done in future versions of HotSync Manager to avoid this problem. As a temporary workaround, conduit developers can ensure that either SyncYieldCycles() or the conduit 'Progress Function' (one of the parameters passed to OpenConduit) is called periodically during any extended wait or extended processing activities inside the conduit. The SyncYieldCycles() function provides a tickle packet to the device to avoid timeout. For any updates to this information, please refer to Knowledge Base article #1814. ---------------------------------------------------------- 2. New Web Clipping Proxy Servers On-line The latest release of the web clipping proxy server has been installed in the production and content-dev systems. It addresses the following issues: 1) The media-type, "Charset=..." in the HTTP Content-type header. This issue has been addressed by having the charset media-type passed without error, although it does not mean that character sets other than the currently supported ISO Latin 1 character set will be rendered properly on the device. 2) Clippings with forms having OPTION tags with the VALUE attribute set are now properly supported and should not cause the C2010005 error. 3) Leading white space preceding the HTML code is now supported. Please continue to notify us, via the PQA Developer Forum, direct e-mail, or submitting a technical question to Palm DTS from our web site (see the questions page at http://www.palmos.com/dev/tech/support/questions.html). ---------------------------------------------------------- 3. New Web Clipping and INetLib API FAQs to be Available Later This Month More than 15 new FAQs on web clipping and the INetLib API have been created and will be posted in the Developer Knowledge Base later this month. Currently you can find over 18 FAQs on web clipping, including sample code for using the INetLib API. See the Developer Knowledge Base on our web site at http://oasis.palm.com/dev/kb/ for these FAQs and others covering development for the Palm OS(R) Platform. ---------------------------------------------------------- 4. Exciting New Update to the Solution Provider Program To learn more about the solutions and services provided by our developers, we are making some very exciting new changes to the Solution Provider Program. We have created a new profile that will focus on applications, peripherals, accessories, and custom consulting provided by our Solution Provider members. We have updated our profile to get better information to support your development and marketing efforts. In addition, all of these great solutions and services will soon be available to customers in the upcoming Palm OS Services and Solutions Guide located on PalmOS.com. This new guide will allow customers to find information about your services and solutions and give you much more exposure in the Palm economy. Watch for upcoming information on http://www.palmos.com about the launch of the guide. When the new Solution Provider Profile is posted, the first time you log into the Provider Pavilion, you will be asked to update your existing Solution Provider Profile. This will give you an opportunity to update any information, which may have changed since you originally submitted your Profile. The information you will be asked to provide is based on the developer category entered on your original profile. Upon submitting an updated profile, you will receive a new confirmation, which will also provide you with a new username, which will now be the email address for the primary contact of the profile. The password, though it will currently remain the same, will be modified, so in the future you can select a new unique password. Look for all the details beginning Tuesday, May 16, 2000 at http://www.palmos.com/devz/pavilion. ---------------------------------------------------------- 5. Trademark Guidelines for Solution Providers Check out the new Trademark Guidelines for Solution Providers at http://www.palmos.com/dev/biz/marcom.html. The new guidelines include Palm's new brand protection guidelines, trademark and copyright guidelines, and the updated trademark, nouns, and symbols list. The guidelines are designed to ensure protection and maintenance of our various brand identities on all of your products and marketing vehicles. Consistent and correct use of the Palm trademarks, logos, and trade dress will increase their value over time. Thank you for your compliance with these guidelines. ---------------------------------------------------------- ---------------------------------------------------------- DEVELOPMENT TRAINING ---------------------------------------------------------- 6. Palm OS(R) Development Training Plan ahead to attend an upcoming session of the Palm OS Programming Essentials development training class. These popular classes fill up quickly! We're pleased to announce this expanded schedule of classes in the US, UK, and Asia. The courseware has been updated for the latest tools, SDK 3.5 and CDK 4.0. Hong Kong May 15-19 Chicago, IL area June 5-9 EMEA Training Centre, UK June 19-23 Dallas, TX area June 19-23 San Jose (Northern), CA July 10-14 Holtsville (Long Island), NY July 24-28 Costa Mesa (Southern), CA August 7-11 Atlanta, GA area August 21-25 Location TBA September 11-15 Location TBA September 25-29 Location TBA October 9-13 Location TBA October 23-27 To enroll in the May Hong Kong class or for more information on future Hong Kong Productivity Council (HKPC) course offerings, go to http://www.hkpc.org/esd/Training/training.html or contact Ms. Nancy Wong of HKPC by phone at 2788 5729 or by fax at 2788 5770. To enroll in any of the other courses listed here, all hosted by Symbol Technologies, go to http://edu.symbol.com/palm/palm.html or email Maureen Tiritilli at [EMAIL PROTECTED] Every student receives a free SPT 1500, and special discounts on other Symbol Palm OS handhelds. For more information about these and future developer training courses, visit http://www.palmos.com/dev/tech/support/classes/ or email [EMAIL PROTECTED] ---------------------------------------------------------- ---------------------------------------------------------- ENTERPRISE ---------------------------------------------------------- 7. TRGpro(TM) is Palm OS 3.5 Compliant The TRGpro has been certified as Palm OS 3.5 compliant. TRGpro units will begin shipping with Palm OS 3.5 in the coming weeks. If you have any further questions please contact [EMAIL PROTECTED] ---------------------------------------------------------- ---------------------------------------------------------- TOOLS ---------------------------------------------------------- 8. TRG's InstallPro(TM) Application Guard Version 1.02 Now Available TRG Products has released InstallPro V1.02, with new device support and a revised pricing structure. InstallPro V1.02 has a new lower price entry point, and now supports many new device types, including Palm IIIc, Symbol 1500 and 1700/1740, and Palm IIIxe. InstallPro is a developer tool that provides functions to wrap your Palm application in the InstallPro envelope similar to a PC InstallShield, and have the Palm application installed in nonvolatile Palm device flash memory via a standard HotSync process. InstallPro provides program safety for your customers. Many Palm economy software companies are using InstallPro as a Palm product software installation tool, similar to InstallShield for PC installations. Check out the details at http://www.trgpro.com/software/installpro.html or contact Kit McDowall, TRG Director, Software Solutions, [EMAIL PROTECTED] 515-252-7522 x558. ---------------------------------------------------------- ---------------------------------------------------------- EVENTS ---------------------------------------------------------- 9. Symbol Technologies Invites you to the Software Developers Conference 2000 Join us June 7-10 to learn about new technologies, developer tools and emulation products that integrate with and mobilize corporate data applications. In-depth training sessions delivered by Symbol and the industry's top solution providers will deliver the critical know-how you need to develop solutions for wireless networks, mobile computing, data capture and e-business. Visit us at http://www.symbol.com/conference for details and registration information. ---------------------------------------------------------- 10. PalmSource(TM) 2000 Coming Up PalmSource 2000 will be held at the Santa Clara Convention Center the week of December 11-15, 2000. Look for upcoming information at http://www.palmOS.com. ---------------------------------------------------------- ---------------------------------------------------------- This monthly publication is sent via e-mail to all Palm Solution Provider Members. This is just another one of the many ways we have to keep you up-to-date on product news and information. However, if you decide you no longer want to receive this newsletter, please reply to this e-mail address and title your response UNSUBSCRIBE. Please keep in mind, by unsubscribing you will be removed from all e-mail communication. Please allow 3-4 weeks for processing. For general questions, please e-mail [EMAIL PROTECTED]
