http://www.havenco.com/about_havenco/faq.html#one Frequently Asked Questions 1.What makes HavenCo the best secure colocation facility? 2.Can I visit the colocation facilities or the Sealandfortress? 3.Does the Government of Sealand have any reporting requirements for HavenCo customers? 4.I want to buy a machine in your colocation facility and use it for spam. Is this allowed? 5.Why won't you let me ship you a machine I already own? 6.What happens if I cancel my contract. Will you send me my paid-for machine? 7.Aren't you just trying to undermine the authority of the world's major governments by making business easier for child pornographers and money launderers? 8.Will you be publicly audited? 9.Will you be expanding your secure colocation and datacenter services to other jurisdictions? Answers 1. What makes HavenCo the best secure colocation facility? Unsurpassed physical security from the world, including government subpoenas and search and seizures of equipment and data. Redundancy and Reliability Quality - 3 milliseconds from The City of London. Tamper resistance Our standard machines come with encrypted disk for user data partitions. We will deploy FIPS 140-1 Level 4 coprocessors, the highest security anyone has ever achieved, and offsite unlock codes. 2. Can I visit the colocation facilities or the Sealand fortress? As a rule, no. Access to the HavenCo secure colocation facilities, which comprises nearly all of the Principality of Sealand, is restricted to authorized staff, investors and members of the Royal Family. The remainder of the fortress is dedicated to Sealand Security and staff housing. Occasionally, we invite members of the press to our facilities under close supervision and with proper background investigation. If you would like to visit the HavenCo facilities on Sealand as a member of the press, please email the Marcom Department. If you have a genuine interest in becoming a staff member or investor, please contact the Security or Investor Relations departments respectively. Security Department Investor Relations 3. Does the Government of Sealand have any reporting requirements for HavenCo customers? No. You are free to operate any type of business within the limits of our Acceptable Use Policy without officially registering for that type of business. You may operate openly, pseudonymously or anonymously. 4. I want to buy a machine in your colocation facility and use it for spam. Is this allowed? No. We have very few limitations of the nature of business our customers are allowed to conduct. All of our contracts give HavenCo the right to cancel at will if the customer's web site or service is endangering our access to Internet connectivity, reasons for which spam is typically #1. Our advanced technical anti-spam and anti-attack techniques will prevent all customers from using our services for this purpose, and we will respond promptly to any complaints of spam. 5. Why won't you let me ship you a machine I already own? Maintaining the physical security of the Sealand fortress and HavenCo facility is of utmost importance to our success. Our business, personal reputations and financial bottom line, and that of all our customers, could be compromised in the event that a careless or malicious entity were to ship equipment to us that was altered to include a bomb or eavesdropping device. We don't like these precautions any more than you do, but this is the reality that we face in an increasily hostile world. 6. What happens if I cancel my contract. Will you send me my paid-for machine? In the event of contract termination, all rented data space will be overwritten multiple times to insure that the customer's data is non recoverable. The customer may choose one of three options at the beginning of the contract for the procedure to be followed for customer owned equipment in the event of contract termination: 1.All customer owned hardware will be physically destroyed. 2.Only customer owned data storage hardware (Disk and memory) will be destroyed. Non data storage hardware will be shipped to the customer at a previously specified address. 3.All customer owned hardware will be shipped to the customer at a previously specified addresses. 7. Aren�t you just trying to undermine the authority of the world�s major governments? No. We believe strongly in unfettered individual freedom, particularly in the area of electronic communications that the G8 and specifically France have recently come out against in their 13 May closed-door meetings. Free comunication can never be a crime, and by itself can never hurt anyone. Criminal acts should be pursued at the point where the act takes place, not on the common carriers that enable all individuals to do business freely, such as telephone and Internet infrastructure providers, road and transportation departments and even water and power companies for providing these essential services. The fact that public roads may be used to transport stolen goods does not justify a stop and search of vehicles at every corner. HavenCo, in conjunction with the Government of Sealand, believes in the Philosophy of Contract Autonomy, as opposed to the Philosophy of Regulation. Our belief is that individuals and groups engaging in unsavory activities will be publicly admonished in a world where communications are free. This includes distasteful actions by governments, corporations, organizations as well as individuals. We believe in the right of privacy, including the right to be left alone. We believe that individual freedom of communications, a central tenet in the United Nations� Declaration of Human Rights and the constitutions of many nations, means being able to communicate with and ONLY with whomever you choose. This is why we support pseudonymity, anonymity and the unrestricted use of encryption techniques and tools for all. 8. Will you be publicly audited? Yes. Pricing is not the only thing we are up-front about! As we go live, we will be making detailed records of our operations public. We have nothing to hide, except the identity of our customers! 9. Will you be expanding your secure colocation and datacenter services to other jurisdictions? Yes! We have a number of parties who have already expressed this interest. We are dedicated to the success of our first facility on the Principality of Sealand. After we are convinced of its continued success, we will actively pursue other jurisdictions. If you feel you are in a position to authorize this type of project in your country, please contact our Governmental Liaison. about HavenCo | products and services | support | about Sealand | contact us
