Le 18/10/2011 12:53, Smith, Michael a écrit :
Hello,
We (Pegasystems) are working with a customer who are using Cyrus
2.3.13 in production.
*Process*
·The application that we have built uses a listener process that polls
an email account every 60 minutes.
·All "UNREAD" emails are processed when the email listener starts
·All "UNREAD" emails are then deleted when the listener process
disconnects
·Any new emails received during the time of the email listener is
processing emails are somehow marked as "READ" when they have not been
read or processed
·For all subsequent instantiations of the email listener process the
"READ" emails are not processed
*Investigations undertaken*
·All debug code from the application has revealed that there are no
java errors from the application or from the JavaMail API
·No Pegasystems code or command is being issued that can change the
status of the email from "UNREAD" to "READ
Are there any existing issues/bugs that match the symptoms detailed
above in Cyrus post 2.3.13?
Cheers,
Michael
**
*Michael Smith | Technical Solutions Director | Pegasystems Ltd*
Office: 01189 651627 | Mobile: 07966 768244 | E-Mail:
michael.sm...@pega.com <mailto:michael.sm...@pega.com> | www.pega.com
<http://www.pega.com>
Looks similar to an issue discussed some time ago:
http://asg.andrew.cmu.edu/archive/message.php?mailbox=archive.cyrus-devel&msg=2961
Bug happens in a complex part of the code - that no-one dared to
approach. It was fixed in version 2.4 as part of a heavy refactoring.
Regards
