Hi, There are many situations where users are hardly able to figure out what to do if a shortcut icon has dissapeared from their desktop. Among their email needs, two features stand out: ability to view the possible spam emails into a separate folder and ability to setup their own "out of office" messages.
The first one has multiple solutions but each involve additional work from the sysadmin: either scripting or writing documentation to instruct users enable the feature on their own. The second one is handled either by client-side user script editing or a web interface. For a tech-savy user, combining the two is not a big challenge, however our typical joe is going to eventually quit reading instructions shortly at beginning and blame the IT for poor support. On the other side, there is the management who is unable to understand why the out of office and spam filtering must cost dollars per user (= ms exchange) just to have these features usable by all employees. The poor IT guy sits between these two forces and then pursues developers of free software for this and that feature. With above figure in mind, I'm looking at the history of request for ability to have a forced, default, site-wide sieve script that the user or any other sieve client is unable to alter (I'll just pick most relevant): 2004, with reference to 2001: http://goo.gl/Gbo0k 2006: A submitted patch http://www.irbs.net/internet/info-cyrus/0612/0231.html 2007: A very good synthesis: http://goo.gl/Lo33b 2010: sieve include implemented in v.2.3.0, still fails to meet above requirements With all due respect, what is the development's team position regarding this feature and how do the development team see a solution that meets both requirements? Thank you.
