Quoting David Roundy <[EMAIL PROTECTED]>:
On Tue, Jun 07, 2005 at 11:19:48AM -0500, Taral wrote:
Would it be possible to hack RT to confirm incoming bugs as coming
from real people? Perhaps we should have [EMAIL PROTECTED] just forward to
the list or a person, and require new bugs be filed via the web
interface.
I've thought about this from time to time, and don't really know a great
solution. Ideal would be for RT to confirm email addresses before
activating new user accounts (since it creates an account for each email
address), but to accept be default emails from known bug-reporters. But I
don't know how to do this, or how hard it would be.
A hacky solution (but definitely doable) would be to create a mailman
mailing list called [EMAIL PROTECTED] to which noone but RT is subscribed, and
then to manually moderate that mailing list. As I say, it's stupid and
hacky but I know how to use mailman.
Suggestions are welcome (especially by people with a clear idea how to
implement them).
Is there a reason you're using RT instead of Bugzilla or any other bug
tracker (e.g. Tracs)? I believe most of them (I know Bugzilla does)
require a valid account to create/modify a bug.
-sandalle
--
Eric Sandall | Source Mage GNU/Linux Developer
eric at sandall.us PGP: 0xA8EFDD61 | http://www.sourcemage.org/
http://eric.sandall.us/ | SysAdmin @ Inst. Shock Physics @
WSU
http://counter.li.org/ #196285 | http://www.shock.wsu.edu/
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