Hi everybody, Just an update on our current bugtracker state.
Guidelines ---------- I've been working towards cleaning up the bug-tracker guidelines. The aim is to make it easier for anybody who wants to help us stay on top of things. http://wiki.darcs.net/BugTracker I'm trying to balance two opposing desires here, first to establish some sort of process for continuity and stability, and second to keep things simple enough that we don't feel like we're drowning in policy. I tend to be a bit embarrassed about my use of Getting Things Done (partly because it's self help and partly because I'm not even very consistent about it). But I do think it is a particularly useful model for things like bug-tracking, so I've decided to be completely shameless about applying a GTD-inspired model come what eye rolls may. Issues go through roughly four stages: 1. Huh? (unread, chatting) 2. To do (need-info, need-action, need-implementation) 3. Doing (in-progress, testing) 4. Done (duplicate, wont-fix, resolved) It's a general treadmill here, nothing fancy or rigid going on. Generally speaking you go from Huh to Done, but of course things skip steps or go back and forth and back again. It's all good. The job of the issue manager and anybody working on the tracker is to move each issue just a centimeter closer to Done. In GTD theory, the hard part is going from #1 to #2, so in the new shamelessly self-help inspired model of bugtracking we place most of our effort on that part (ie. triage) Bugs have been triaged ---------------------- I'm pleased to report that all issues with a bugs-critical priority have been triaged. Apologies to innocent bystanders for the recent flood of bug-tracker noise. I think we should have a goal of making sure that there are zero chatting/unread bugs in the tracker, including those masquerading as other statuses, but for now focusing on the ones that are openly so. Just keep things moving along. Current status -------------- Right now we have: * 356 open issues (stages #1-#3), of which * 150 with priorities critical to bug * 257 with priorities feature to wishlist, of which * 127 marked unread/chatting * 87 open issues marked ProbablyEasy What's next? ------------ Now I need to shift into a slower-paced maintenance mode. I still want to do get some chores out of the way, namely putting together a small script that lets me merge together users with the same email address (this is largely done, thanks to Simon Michael but needs some polishing for just that tiny little extra touch of automation). My next goal is to perform triage on the 127 feature-wishlist bugs and after that to start gardening the open bugs. Help with the tracker, advice on policy, requests for clarification, etc are more than welcome. Thanks! -- Eric Kow <http://www.nltg.brighton.ac.uk/home/Eric.Kow> PGP Key ID: 08AC04F9
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