this is absolutely correct. and on a related note
On Apr 30, 2013 12:06 PM, "Vaishnavi Jayakumar" <
[email protected]> wrote:

> You Can't Just Hack Your Way to Social Change
> by Jake Porway  |   1:00 PM March 7, 2013
>
> blogs.hbr.org
> http://blogs.hbr.org/cs/2013/03/you_cant_just_hack_your_way_to.html
>
> "We have a lot of data, but we have no idea what we should do with it."
> The director of the foundation looked plaintively across the table at me.
> "We were thinking of having a hackathon, or maybe running an app
> competition," he smiled. His co-workers nodded eagerly. I shuddered.
>
> I have this conversation about once a week. Awash in data, an organization
> — be it a healthcare nonprofit, a government agency, or a tech company —
> desperately wants to capitalize on the insights that the "Big Data" hype
> has promised them. Increasingly, they are turning to hackathons — weekend
> events where coders, data geeks, and designers conspire to build software
> solutions in just 48 hours — to get new ideas and fill their capacity gap.
> There's a lot to be said for hackathons: They give the technology community
> great social opportunities and reward them with money and fame for their
> solutions, and companies get free access to a community of diligent experts
> they otherwise wouldn't know how to reach. For all of these upsides,
> however, hackathons are not ideal for solving big problems like reducing
> poverty, reforming politics, or improving education and, when they're used
> to interpret data for social impact, they can be downright dangerous.
>
> At DataKind <http://datakind.org/> we run "DataDives", weekend events
> that team nonprofits with pro bono data scientists to solve tough social
> problems. They are not easy to get right. Data events like these require
> special requirements beyond your average hackathon. You need to have a
> clear problem definition, include people who understand the data not just
> data analysis, and be deeply sensitive with the data you're analyzing.
>
> Any data scientist worth their salary will tell you that you should start
> with a question, NOT the data. Unfortunately, data hackathons often lack
> clear problem definitions. Most companies think that if you can just get
> hackers, pizza, and data together in a room, magic will happen. This is the
> same as if Habitat for Humanity gathered its volunteers around a pile of
> wood and said, "Have at it!" By the end of the day you'd be left with a
> half of a sunroom with 14 outlets in it.
>
> Without subject matter experts available to articulate problems in
> advance, you get results like those from the Reinvent Green 
> Hackathon<http://www.nyc.gov/html/digital/html/opengov/reinventgreen.shtml>.
> Reinvent Green was a city initiative in NYC aimed at having technologists
> improve sustainability in New York. Winners of this hackathon included an
> app to help cyclists "bikepool" together and a farmer's market inventory
> app. These apps are great on their own, but they don't solve the city's
> sustainability problems. They solve the participants' problems because as a
> young affluent hacker, my problem isn't improving the city's recycling
> programs, it's finding kale on Saturdays.
>
> To avoid this problem, organizations have to be willing to put time and
> effort into scoping problems with the technologists ahead of time. Reinvent
> Green could have invited recycling managers, urban planners, or other
> experts to converse with the hackers before the event. Organizations also
> need to be willing to get down-and-dirty with the data geeks during the
> weekend. It's not enough to just throw the data over the wall and hope for
> the best.
>
> Subject matter experts are doubly needed to assess the results of the
> work, especially when you're dealing with sensitive data about human
> behavior. As data scientists, we are well equipped to explain the "what" of
> data, but rarely should we touch the question of "why" on matters we are
> not experts in. Take for example a finding from the data team at Uber 
> thatprostitution
> arrests increased on 
> Wednesdays<http://blog.uber.com/2011/09/13/uberdata-how-prostitution-and-alcohol-make-uber-better/>
>  based
> on Oakland Crime Data. One hypothesis for the uptick was that welfare
> checks are distributed on Wednesdays, meaning more welfare recipients had
> money to spend on prostitution. Wild, right? However, one commenter on
> Uber's site who had worked with the Oakland Police Department pointed out
> that prostitution arrests occur on quieter nights, so maybe there weren't
> more prostitution incidents on Wednesdays, just more prostitution arrests.
> If experts in the data — like arresting police officers — had been
> involved, this would have been apparent.
>
> Statisticians have long known that data analysis helps us understand our
> world, but never fully explains it. George Box famously said "All models
> are wrong, but some are useful." What this means is that we must be
> vigilant in communicating that, while all of this new big data will give us
> new and wonderful insights into our world, no single result should stand as
> the ultimate truth.
>
> Take, for example, a project the Grameen Foundation brought to a DataKind
> event. The Community Knowledge 
> Worker<http://www.grameenfoundation.org/what-we-do/mobile-phone-solutions/agriculture>
>  program employs Ugandan workers to provide rural farmers with timely
> agricultural information via cellphone. Grameen wanted to use the mobile
> data to evaluate which of their workers in Uganda were "good" and which
> were "bad". If you only look at the number of times a worker gives someone
> information, a certain set of people are identified as good performers. If
> you instead look at the number of farmers a worker gives information to, a
> very different set is seen as effective. Which metric is right? Well, both
> of them. And neither of them. They are merely different perspectives on the
> same data. Together they form a richer picture of the world for Grameen
> Foundation, but neither should be considered "right".
>
> We live in exciting and promising times. The flood of data we are
> collecting will yield new and earth-changing insights, some of which will
> be made by enthusiastic volunteers at hackathons. Let's lay the foundation
> for their success by bringing together world-class teams to ask the right
> questions, collaborating on the best interpretations of the data, and
> striving, always, to be sensitive. Data isn't just a spreadsheet or a
> database: It's us. It's the people we care about. It's our world. Let's not
> just hack it.
>
> *
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>
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>
> http://about.me/vjayakumar
>
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