Title: Siebel Admin
Location either Columbus , IN or Nashville , TN
Duration: 6 Months+
One of our Direct Clients is looking for a 2 Siebel Adminstrators. The
details are as follows:
Responsibilities
* Problem determination, debugging and issue troubleshooting, resolution
and testing as related to Siebel application administration.
* Manage end user accounts, permissions and access rights in accordance
with best-practices regarding privacy, security, and regulatory compliance.
* Creation and maintenance of administration data: List of Values,
Views, Flex fields and Transaction Types.
* Participate in meetings with cross-functional teams related to new
software releases, system changes, product release, application testing and
integration topics.
* Work closely with user support and development teams regarding support
of daily end user and business issues.
* Create and maintain documentation for systems and procedures including
Standard Operating Procedure (SOP) documentation and conducting User Audits
for compliance as required.
* Process and respond to Siebel error messages
* Utilize help desk ticketing system in responding to and resolving
Siebel-related issues
* Siebel custom development
* Generate system messages for users for system-wide events
* Troubleshooting data and server-related problems
Experience:
* Excellent written and verbal English language communication skills
* Experience in Designing and Architecting the Siebel Infrastructure
* Minimum of 3 years Siebel Enterprise 7.x (or above) Admin Developer
experience
* Experience in installation, configuration and setting up Siebel
applications and the underlying infrastructure
* Production support and code migration experience with Siebel
Enterprise 7.x is a must
* Direct experience with the Siebel call center component
* Expertise in report creation and management (Siebel Report Server)
* Ability to modify and customize Siebel views
* Experience installing and configuring Siebel products
* Understanding of Siebel integration with image management software
(FileNet)
* Experience in using change management systems and release schedules
* Ability to effectively work with customers in determining required
modifications as well as effectively articulate solution benefits and
requirements
* Call center experience (i.e. CTI using Avaya) is preferable
* Extensive knowledge of Siebel integration with external applications
* Experience in medical claims processing environments a plus
* Ability to manage multiple projects simultaneously, ensuring that
commitments and timetables are met.
* Ability to work with cross-functional teams.
* Excellent, communication and presentation skills.
* Siebel certification a “plus” but not required
--
Jack
Recruiting Manager
HMG America LLC
Ph: 732 623 9083
E: [email protected]
W: www.hmgamerica.com
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