Kaare: 1) make a description of the start and end times, possibly using DateTime::Event::Recurrence. Exclude the holidays from the sets. 2) create a SpanSet from the start and end recurrences. 3) create a description of the downtime, using Span (or SpanSet).
The total downtime is downtime_span->duration. The business time is downtime_span->intersection( business_hours )->duration - Flavio S. Glock 2005/8/15, Kaare Rasmussen <[EMAIL PROTECTED]>: > Hi > > I wonder if it is possible to use DT::Set for SLA calculations, and how much > work it would take to get this done. > > SLA (Service Level Agreements) usually builds on some business hours where > you are responsible for the downtime of the system. Business hours could > look like this: > > Mon-Thurs: 7:30-18:00 > Fri: 7:30-16:00 and 18:00-22:00 > > Every first friday of the month: Service window from 12:00-16:00 > > Holidays are to be excluded. > > If this could be declared infinite it would be nice, but not necessary. > > I would like to know how much time it took for an event to occur totally, > and in business hours. > >
