On Thu, 30 Jan 2003, James Budiono   NCS wrote:

>
> > Hi,
> >
> > I'm new to xmail. I've just downloaded the package (1.11 and 1.12) and
> > found the following problem.
> >
> > The environment
> > ============
> > I've tested xmail in two Win2K environments: office and home.
> > (Actually I tested it in a laptop) which I bring back and forth.
> >
> > Environment at office
> > - DHCP
> > - Outbound port 25 is open to the rest of the world
> > - Internal DNS servers is accessible (tested using nslookup)
> >
> > Environment at home
> > - ADSL connection behind a NAT router
> > - Outbound port 25 is open.
> > - DNS is cached by the NAT router (ie, DNS server is pointed to the NAT
> > router instead of ISP's DNS).
> >
> > Settings:
> > ======
> > I do not change anything in the mailroot directory (except
> > ctrlaccounts.tab), everything is as it is as it comes from the zip file.
> >
> > The test
> > ======
> > 1. Using telnet, I've deposited an account to my corporate email address.
> > (with blank MAIL FROM).
> > 2. When I'm in office, it takes a very long time (19 minutes on last
> > testing) to delivery the email. (Note: only one email is in the queue).
> > 3. When I'm at home, the delivery is very fast (as expected).
> > 4. When I deposited the email at office, shutdown the machine, bring it
> > back home and connect it, it instantenously sends the email.
> >
> > I am completely puzzled by this since the both environments looks exactly
> > the same.
> > Am I missing something here?
> >
> > cheers,
> > James
> >
> > Variations I've tried
> > ==============
> > 1. Use SmartDNSHost with office DNS server: don't help.
> > 2. Use DefaultSMTPGateways: it works perfectly (but unfortunately not what
> > I needed).
> >
> > Other Notes:
> > ==========
> > 1. Delivery to local user (xmailuser) is very fast.
> > 2. Delivery, when default smtp gateway is set, is very fast.
> > 3. I'm able to telnet (prt 25) to any mail server in the world in  both
> > environments.
> > 4. Using the same telnet method, I can successfully deposit the same email
> > in my company's MX server.
> > 5. I'm able to resolve MX records in both environments.
> > 6. I do not have "slog" since all mails is routed successfully, albeit
> > very very slow.
> > 7. Capture of logs from office:
> > "xmailserver.test"  "1043919381372.2260.JAMES-PC"   "S1D"   ""
> > "[EMAIL PROTECTED]"   "SMTP"  "ncs.com.sg"    "2003-01-30
> > 17:57:10"
> >
> > 8. Capture of logs from home:
> > "xmailserver.test"  "1043861453995.1756.JAMES-PC"   "SE"    ""
> > "[EMAIL PROTECTED]"   "SMTP"  "crystal.ncs.com.sg."   "2003-01-30
> > 02:57:36"

If the remote SMTP server does implement a RDNS query on your IP, and if
your IP does not have a valid PTR record it might slow down operations.
You should check from the same machine where the operation is slow, to
emulate the same SMTP session to look at which command the operation is
slow.



- Davide

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