On Mon, 3 Feb 2003, Henrik Steffen wrote: > Hello Davide, > > some of our customers who relay mails through our XMailServer > using SMTP-Auth experience problems. For some of them > there is often a delay while connecting to the SMTP-Server. > MS Outlook Express then alerts "The server did not respond > within 60 seconds (...)". > > Some customers have allready increased the time out setting > in MS Outlook Expr. to 90 or more seconds. But this unfortunately > just leads to a yet longer delay, say 90 seconds until the > same alert appears. > > I suspect that it has got something to do with some reverse-lookup > or finger-request. Or maybe something is blocked by our firewall > in these special cases. Or maybe it has even got to do something > with a kind of "personal firewall" some of our customers might > be using... > > Do you have any idea, where we would have to look into?
It's clearly a network problem. Try to give instructions to one of your customers to emulate an SMTP session and let him tell you where it'll spend the time. - Davide - To unsubscribe from this list: send the line "unsubscribe xmail" in the body of a message to [EMAIL PROTECTED] For general help: send the line "help" in the body of a message to [EMAIL PROTECTED]
