On Fri, 21 Mar 2003, Rob Arends wrote:

> As a programmer yourself, I understand that you *would* say,
> "I think that by having users to lookup a URL with a full explanation of
> error codes should be enough."
>
> but, lets face it, users are not that smart.
> I mean *I* don't have a problem with following a URL to find my answers, but
> if you were only just manageing to use email (some of my users are real
> novices) then your position on error messages makes their life more
> difficult.
>
> I don't propose that you put the full text into the displayed error message
> as that can become quite long.
> The suggestion by Sonke Ruempler of a message file, means that you can have
> your short cryptic messages by default, and the administrators out there can
> change them suit their users.
>
> A thought I had was to publish the error message detail, on a web server and
> then have the error text as a url to the bookmarked page. (An extention of
> what you have now).
> Either way if the standard messages are maintained in a file, then we can
> customise IF we need to.
> I wouldn't expect it to be that hard to implement - just have a lookup by
> error number.

If someone is willing to create a POD doc that describe error meesages, I
could open a new chapter inside the XMail doc ( or keep it as a separate
doc inside the /doc subdirectory ).


- Davide

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