The General Accounting Office (GAO) today released the following
reports:

REPORTS

1. IRS's 2002 Tax Filing Season:  Returns and Refunds Processed
Smoothly; Quality of Assistance Improved.  GAO-03-314, December 20.
http://www.gao.gov/cgi-bin/getrpt?GAO-03-314
http://www.gao.gov/highlights/d03314high.pdf   Highlights

2. Results-Oriented Management:  Agency Crosscutting Actions and Plans
in Border Control, Flood Mitigation and Insurance, Wetlands, and
Wildland Fire Management.  GAO-03-321, December 20.
http://www.gao.gov/cgi-bin/getrpt?GAO-03-321
http://www.gao.gov/highlights/d03321high.pdf   Highlights

3. Results-Oriented Management:  Agency Crosscutting Actions and Plans
in Drug Control, Family Poverty, Financial Institution Regulation, and
Public Health Systems.  GAO-03-320, December 20.
http://www.gao.gov/cgi-bin/getrpt?GAO-03-320
http://www.gao.gov/highlights/d03320high.pdf   Highlights

4. Veterans' Benefits:  Claims Processing Timeliness Performance Could
Be Improved.  GAO-03-282, December 19.
http://www.gao.gov/cgi-bin/getrpt?GAO-03-282
http://www.gao.gov/highlights/d03282high.pdf   Highlights

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