The General Accounting Office (GAO) today released the following reports and testimony:
REPORTS 1. Direct Student Loan Program: Management Actions Could Enhance Customer Service. GAO-04-107, November 20. http://www.gao.gov/cgi-bin/getrpt?GAO-04-107 Highlights - http://www.gao.gov/highlights/d04107high.pdf 2. State Department: Targets for Hiring, Filling Vacancies Overseas Being Met, but Gaps Remain in Hard-to-Learn Languages. GAO-04-139, November 19. http://www.gao.gov/cgi-bin/getrpt?GAO-04-139 Highlights - http://www.gao.gov/highlights/d04139high.pdf 3. Women's Earnings: Work Patterns Partially Explain Differences Between Men's and Women's Earnings. GAO-04-35, October 31. http://www.gao.gov/cgi-bin/getrpt?GAO-04-35 TESTIMONY Aviation Security: Efforts to Measure Effectiveness and Strengthen Security Programs, by Cathleen A. Berrick, director, homeland security and justice, before the House Committee on Government Reform.GAO-04-285T, November 20. http://www.gao.gov/cgi-bin/getrpt?GAO-04-285T Highlights - http://www.gao.gov/highlights/d04285thigh.pdf Some products now have a link to Highlights (the link ends with "high.pdf"). This one-page document gives the key findings and recommendations of a GAO report or testimony. You can use the Highlights to decide whether you wish to see the full report or testimony. These and other GAO products are available from the "GAO Reports" section of GAO's Internet site, http://www.gao.gov. Subscribe to this or other E-mail alerts about GAO products at the "Order GAO Products" section of http://www.gao.gov. Remove yourself from this mailing list by sending an E-mail message to: [EMAIL PROTECTED] with the message: unsubscribe daybook in the message body. Order printed copies of any of these items from GAO: 202-512-6000 (voice) 202-512-2537 (TDD) 202-512-6061 (fax). Members of the press may request copies from the Office of Public Affairs, 202-512-4800. =========================================================== This list is produced by the U.S. General Accounting Office to provide daily information about GAO Reports and Testimony. Access GAO on the web at http://www.gao.gov
