Hi All,

        A number of my users running RT against Oracle seem to be having
issues with UTF8 support and DBD::Oracle 1.16.  

Pretty much any INSERT that touches a CLOB generates the following
error:

DBD::Oracle::st execute failed: ORA-12704: character set mismatch

The database's native encoding doesn't seem to matter and RT is setting
NLS_LANG to ".UTF8".

Dropping back to 1.15 seems to fix the issue.  

Does this ring a bell for anyone?


        Jesse




From: Matthew Watson <[EMAIL PROTECTED]>

FYI,
 

 I finally solved this issue. It turned up on a AMD64 I was testing as
well, issue turned out to be DBD::Oracle 1.16, once I dropped back to
1.15 everything worked fine.  Haven't looked into what the actual problem is 
yet, but if
anyone else is having this issue.. that's what it may be.


From: [EMAIL PROTECTED]
Sent: Wednesday, November 03, 2004 6:50 PM
To: [EMAIL PROTECTED]
Subject: [rt-users] Issues with RT3.2.2 on MacOSX and Oracle

 

Heya.

 

 Wonder if anyone has come across this. I've got an RT3.2.2 installation
that I'm trying to get going on Mac OS X (panther)

 

Everything is working,except creating tickets it is having issues
inserting into the Attachments table. I gather its an issue with
Unicode,


DBD::Oracle::st execute failed: ORA-12704: character set mismatch

 

I've been through the various Oracle google results, and most suggest
setting NLS_LANG, but RT seems to overwrite that in Handle.pm anyway, so
that's not much help.

 

Anyone been bitten by this and know the fix?

 

 

Regards

 

--

Matthew Watson

Netspace Online Systems

(03) 98110010

 

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