Hi fellows.

  I'm banging my head on this problem for a month, and posted on London
PM without a good clue. Maybe you folks can help me a little bit more.

  I need to connect Best Pratical's RT 3.4.4 to an Oracle 10g Database
running on the same box. I'm using the mod_perl 1.29 and apache 1.3.34,
and running perl 5.8.5.

  The RT configuration was easy, and I generated the database structure
using user root (with the proper environment variables set) without a
single annormal incident.

  Now, trying to start apache web server, I only get errors like this
one:

-----------------------------------------------------------------------
$VAR1 = {
          'NLS_LANG' => 'AMERICAN_AMERICA.AL32UTF8',
          'SCRIPT_NAME' => '',
          'SERVER_NAME' => 'suporte.farmasa.local',
          'ORACLE_HOME' => '/opt/oracle/software/10.2.0.1',
          'NLS_NCHAR' => 'AL32UTF8',
          'SERVER_ADMIN' => '[EMAIL PROTECTED]',
          'HTTP_ACCEPT_ENCODING' => 'gzip, deflate',
          'PATH_INFO' => '/',
          'HTTP_CONNECTION' => 'Keep-Alive',
          'REQUEST_METHOD' => 'GET',
          'HTTP_ACCEPT' => '*/*',
          'SCRIPT_FILENAME' => '/usr/local/rt/share/html',
          'SERVER_SOFTWARE' => 'Apache/1.3.34 (Unix) mod_perl/1.29',
          'QUERY_STRING' => '',
          'REMOTE_PORT' => '2045',
          'HTTP_USER_AGENT' => 'Mozilla/4.0 (compatible; MSIE 6.0;
Windows NT 5.1; SV1; .NET CLR 1.1.4322)',
          'SERVER_SIGNATURE' => '<ADDRESS>Apache/1.3.34 Server at
suporte.farmasa.local Port 80</ADDRESS>
',
          'SERVER_PORT' => '80',
          'ORACLE_SID' => 'DEVEL',
          'HTTP_ACCEPT_LANGUAGE' => 'pt-br',
          'REMOTE_ADDR' => '192.168.87.175',
          'SERVER_PROTOCOL' => 'HTTP/1.1',
          'PATH' => '/bin:/usr/bin',
          'REQUEST_URI' => '/',
          'GATEWAY_INTERFACE' => 'CGI-Perl/1.1',
          'SERVER_ADDR' => '192.168.87.20',
          'DOCUMENT_ROOT' => '/usr/local/rt/share/html',
          'PATH_TRANSLATED' => '/usr/local/rt/share/html/',
          'HTTP_HOST' => 'suporte',
          'MOD_PERL' => 'mod_perl/1.29'
        };
DBI connect('DEVEL','rt',...) failed: ERROR OCIEnvNlsCreate (check
ORACLE_HOME and NLS settings etc.) at
/usr/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 108
[Fri Dec  9 16:27:29 2005] [error] Connect Failed ERROR OCIEnvNlsCreate
(check ORACLE_HOME and NLS settings etc.)\n at /usr/local/rt/lib/RT.pm
line 176\n
-----------------------------------------------------------------------

  I've arranged so the env variables get Data::Dump()'ed to the STDERR,
so I can register them on logs just before trying to stablish a
connection.

  Please help me. I don't know what to try next.
  Thanks
--
Luis Campos de Carvalho
DBA Oracle - FARMASA


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