Hi,

I'm having an issue that appeared to start yesterday with all current users of Outlook Express not able to retrieve any messages. Users of Outlook Thunderbird and Squirrelmail are unafected.

Outlook Express barfs with the following message:
Header download for the 'Sophos' folder did not complete. Could not
download new messages from the IMAP server. Account:
'mail.haven-green.co.uk', Server: 'mail.haven-green.co.uk', Protocol:
IMAP, Server Response: 'The server did not respond to this IMAP command
before the connection was terminated.', Port: 143, Secure(SSL): No,
Error Number: 0x800C006F

I'm running the latest version dbmail-2.0.3 that compiles on FreeBSD 5.4. The mysql server is 4.1.12.

The mysql server does not appear to have any locks while this is going
on and the server processes have reduced to idle 0%; yes it's a lightly loaded server at times.

Also the various dbmail-util options show that the data does not appear to be currupted.

IMAP Tracelevel=5
Jul 26 14:06:30 ligeti dbmail/imap4d[79375]: PerformChildTask():
incoming connection from [212.159.43.244 (alanhicks.plus.com)]
Jul 26 14:06:30 ligeti dbmail/imap4d[79375]: COMMAND: [0isg CAPABILITY]
Jul 26 14:06:30 ligeti dbmail/imap4d[79375]: COMMAND: [i4pu LOGIN
"Username" "Password"]
Jul 26 14:06:30 ligeti dbmail/imap4d[79375]: _ic_login(): user (id:1,
name Username) tries login
Jul 26 14:06:30 ligeti dbmail/imap4d[79375]: _ic_login(): user (id 1,
name Username) login accepted @ 2005-07-26 14:06:30
Jul 26 14:06:30 ligeti dbmail/imap4d[79375]: COMMAND: [xsz7 SELECT "INBOX"]
Jul 26 14:06:31 ligeti dbmail/imap4d[79375]: dbmysql.c,db_get_result:
result is null
Jul 26 14:06:31 ligeti dbmail/imap4d[79375]: COMMAND: [r5hf UID FETCH
1:* (BODY.PEEK[HEADER.FIELDS (References X-Ref X-Priority
X-MSMail-Priority X-MSOESRec Newsgroups)] ENVELOPE RFC822.SIZE UID FLAGS
INTERNALDATE)]
Jul 26 14:06:31 ligeti dbmail/imap4d[79375]: dbmysql.c,db_free_result:
Trying to free result set that is already NULL!
Jul 26 14:06:31 ligeti dbmail/imap4d[79375]: db_add_mime_children():
unexpected end of data
Jul 26 14:06:31 ligeti dbmail/imap4d[79375]: db_start_msg(): error
adding MIME-children
Jul 26 14:06:31 ligeti dbmail/imap4d[79375]: db_fetch_headers():
succesfully recovered erroneous message 428338

Jul 26 14:09:22 ligeti dbmail/imap4d[79376]: PerformChildTask():
incoming connection from [212.159.43.244 (alanhicks.plus.com)]
Jul 26 14:09:22 ligeti dbmail/imap4d[79376]: COMMAND: [vtk7 CAPABILITY]
Jul 26 14:09:23 ligeti dbmail/imap4d[79376]: COMMAND: [4ycn LOGIN
"Username" "Password"]
Jul 26 14:09:23 ligeti dbmail/imap4d[79376]: _ic_login(): user (id:1,
name Username) tries login
Jul 26 14:09:23 ligeti dbmail/imap4d[79376]: _ic_login(): user (id 1,
name Username) login accepted @ 2005-07-26 14:09:23
Jul 26 14:09:23 ligeti dbmail/imap4d[79376]: COMMAND: [l5e1 STATUS
"INBOX" (MESSAGES UNSEEN)]
Jul 26 14:09:23 ligeti dbmail/imap4d[79376]: COMMAND: [ZZZZ LOGOUT]
Jul 26 14:09:23 ligeti dbmail/imap4d[79376]: _ic_logout(): user (id:1)
logging out @ [2005-07-26 14:09:23]
Jul 26 14:09:23 ligeti dbmail/imap4d[79376]: IMAPClientHandler():
Closing connection for client from IP [212.159.43.244]

Jul 26 14:09:23 ligeti dbmail/imap4d[79381]: PerformChildTask():
incoming connection from [212.159.43.244 (alanhicks.plus.com)]
Jul 26 14:09:23 ligeti dbmail/imap4d[79381]: COMMAND: [rbq1 CAPABILITY]
Jul 26 14:09:23 ligeti dbmail/imap4d[79381]: COMMAND: [bh9f LOGIN
"Username" "Password"]
Jul 26 14:09:23 ligeti dbmail/imap4d[79381]: _ic_login(): user (id:1,
name Username) tries login
Jul 26 14:09:23 ligeti dbmail/imap4d[79381]: _ic_login(): user (id 1,
name Username) login accepted @ 2005-07-26 14:09:23
Jul 26 14:09:23 ligeti dbmail/imap4d[79381]: COMMAND: [naa0 SELECT
"PO/Sophos"]
Jul 26 14:09:23 ligeti dbmail/imap4d[79381]: dbmysql.c,db_get_result:
result is null
Jul 26 14:09:23 ligeti dbmail/imap4d[79381]: COMMAND: [9mzh UID FETCH
1:* (BODY.PEEK[HEADER.FIELDS (References X-Ref X-Priority
X-MSMail-Priority X-MSOESRec Newsgroups)] ENVELOPE RFC822.SIZE UID FLAGS
INTERNALDATE)]
Jul 26 14:09:23 ligeti dbmail/imap4d[79381]: dbmysql.c,db_free_result:
Trying to free result set that is already NULL!

Thanks for any help.
Alan

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