Seems like shared folders are the way to go here; having one person have
access to everyone elses' INBOX directly. What's the status on shared
folders in DBMail?

The IMAP "Followup" flag is almost universally supported, so it can be
used for "to-be-replied".

For tracking if messages have been replied to, well I would use a shim.
On Qmail this is very easy to do; simply put recordio in front of
qmail-smtpd and egrep for Message-ID|References|In-Reply-To. This log
could be used to determine if a message was replied to, and when it was
received, for the purposes of reporting. I'm sure it would be fairly
trivial to adapt this for postfix or dbmail's smtpd.

Awk and grep are a beautiful thing.

On Tue, 2006-09-19 at 16:45 +0530, Nataraj S Narayan wrote:
> Hi
> 
> I am using DBMail + postfix for the past one year. Have settled down to 
> 2.0.9 version for the past few months. The system is very much stable 
> and hence and havent done any digging of late.
> 
> 1. My boss wants me to implement a system where  all the mails are 
> downloaded by one person and then forward it to the various 
> users/departments. A facility is needed to mark a mail as 
> 'to-be-replied'  by a particular user, while forwarding. A report need 
> to be generated with all the e-mails which was marked to-be-replied and 
> that was not replied in 2 days.
> 
> 2. The forwared mails should have the actual 'sender' in-tact, ie, the 
> receiver should as if  receive it as if from the original sender, not 
> the intermediate person.
> 
> The second one, I had successfully implemented  by modifying 'Phoenix 
> Mail' email client.
> 
> But I need a more generic solution from the dbmail side.
> 
> Plz suggest ways to do these.
> 
> regards
> 
> Nataraj
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