If you want to roll your own in PHP, I have some code that I've been using for a maillist, that you can pipe an alias to and then PHP take it, and parse out the headers into an array, and give you a string containing the body.
It's some ugly code, but it works, let me know if you want it and I'll mail it to ya. -Micah On Monday 08 November 2004 03:58 pm, Blake Mitchell wrote: > RT (http://www.bestpractical.com/rt/) is a great perl based ticketing > system that has full mail integration. > > Simon Buchanan wrote: > > Hi there, We are starting to look into building a support ticketing > > system. Currently using postfix/dbmail for our mail servers, and > > PHP/MySQL for the web servers. > > > > Has anyone seen anything that is good? Can offer any suggestions? > > > > I was thinking of a perl script to grab the mail as it (to > > [EMAIL PROTECTED]) comes in and tag the subject line IF there is a > > record of the 'from' email address in the DB (therefore a customer > > record) in the first instance, route it thru to the customer support > > mailbox from then on, or route it to non-customer support if not a > > client... Build a simple view "support emails from clients".... This > > is the general idea of what i want to achieve. > > > > Any thoughts? > > > > Simon > > _______________________________________________ > Dbmail mailing list > [email protected] > https://mailman.fastxs.nl/mailman/listinfo/dbmail
