On 16-03-14 18:13, Reindl Harald wrote:
> thank you so much for the way you act in general!
You're welcome!
> my recent expierience with another piece of software
>
> opened: 2014-03-14 20:07
> first response: 2014-03-16 09:18
> closed: 2014-03-16 10:45 (no comment possible after)
Yikes! I know I've had quite a few times in the past where I would
rather dismiss an unwelcome bug-report out of hand. Shoot the messenger
style reaction.
No project can survive without cherishing it's users. And users come in
all flavors. Yes, some are trolls. Others waste precious developer time.
Very few are capable of helping out with coding and debugging,
especially with complex projects like dbmail. But 'googled prejudice' is
just that! Pure bigotry. If that's the spirit surrounding that project,
I'd stay well clear. There's no excuse for poor manners.
People willing to help out with reporting bugs, fixing documentation, or
even nagging about missing features, all contribute to making the
software better. Hell, even reporting unreproducible bugs can be
helpful. I know dbmail has had it's share of those, so I never dismiss
them without careful consideration.
--
________________________________________________________________
Paul J Stevens pjstevns @ gmail, twitter, github, linkedin
www.nfg.nl/[email protected]/+31.85.877.99.97
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