Pragalv,
I've tried to run step-36 on my workstation and it works just fine. Are 
you running in parallel? You might also want to try a different version 
of PETSc/SLEPc -- I am using 3.7.4/3.7.3 for the two.

I also tried to find out what error 76 actually means. I *think* that it 
is this error defined in include/petscerror.h:
     #define PETSC_ERR_LIB 76   /* error in library called by PETSc */
This error code is, unfortunately, widely used. Here's the part of the 
error message that gives more information:

> [0]PETSC ERROR: Error in external library
> 
> [0]PETSC ERROR: Error in LAPACK subroutine steqr: info=0

This is not particularly useful. I've tried to find where that error 
message is generated in PETSc or SLEPc, but am unable to find the 
location -- maybe that was only added in versions between my 3.7.x and 
your 3.10.x. You might want to look into this -- but generally, all it 
means that the LAPACK function steqr has returned an error, and you 
still have to find out why that happened...

I know that's not what you were looking for, but that's the best I can 
suggest for the moment. Since the program works for me, I can't really 
debug it. But it provides you an avenue: Try a different machine and/or 
a different PETSc/SLEPc version and see whether that makes a difference 
for you!

Best
  W.


-- 
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Wolfgang Bangerth          email:                 [email protected]
                            www: http://www.math.colostate.edu/~bangerth/

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