Hi Benjamin, Thank you for your swift reply. I connect through Gnome Files (ex Nautilus). I click on "Other locations" then on my NAS.
A few months ago, it didn't work and both my laptop and my NAS logs reported that it failed because Ubuntu used the SMB1 protocol. Ubuntu log: *oct. 09 21:56:32 xxx gvfsd[9205]: smbXcli_negprot_smb1_done: No compatible protocol selected by server.* NAS log: *Host [192.168.1.22] failed to connect via [SMB] due to [SMB1 not permitted].* But now, since I sent out my previous email, it seems to be working hopefully permanently. NAS log: *User [...] from [192.168.1.22] signed in to [DSM] successfully via [password].* NAS log: *User [...] from [...(192.168.1.22)] via [CIFS(SMB3)] accessed shared folder [Photos].* Has something changed? Best regards. Le ven. 5 sept. 2025 à 16:46, Benjamin Drung <[email protected]> a écrit : > Hi, Raphaël, can you describe how you (try to) access the NAS? Do you > use a command line tool or nautilus? What steps do you do? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2040068 > > Title: > Can't connect my Synology NAS from Ubuntu 22.04 > > Status in gvfs package in Ubuntu: > New > > Bug description: > I purchased a Synology DS723+ NAS (under DSM 7.2-64570). > I access it without any problem from a Huawei MateBook 14s running > Ubuntu 22.04. > > I can't do it, however, from an Acer Swift 5 also running Ubuntu 22.04. > Seen from this PC, I get the following message: > "Unable to access location > Failed to get list of shares from server: Invalid argument." > > When I look at my NAS log, the connection attempt gives the following > message: > "Host [192.168.1.22] failed to connect via [SMB] due to [SMB1 not > permitted]." > > While the message obtained after a successful connection with the other > PC is the following: > "User [xxx] from [xxx(192.168.1.36)] via [CIFS(SMB3)] accessed shared > folder [Photos]." > > I tried to compare the differences between the 2 PCs running Ubuntu > 22.04 without success. > Samba was not initially installed on the Acer Swift 5 initially, but the > installation did not correct the problem. > After reading different posts, I understand that the SMB1 connection is > disabled by default since Ubuntu 20.04: I therefore do not understand why > the Acer Swift 5 seems to connect like that. > > And when I run "journalctl -f" on my Acer and then try to connect to the > NAS, here is what I get: > oct. 09 21:56:32 xxx gvfsd[9205]: smbXcli_negprot_smb1_done: No > compatible protocol selected by server. > oct. 09 21:56:47 xxx gvfsd[9205]: smbXcli_negprot_smb1_done: No > compatible protocol selected by server. > > ProblemType: Bug > DistroRelease: Ubuntu 22.04 > Package: gvfs 1.48.2-0ubuntu1 > ProcVersionSignature: Ubuntu 5.15.0-86.96-generic 5.15.122 > Uname: Linux 5.15.0-86-generic x86_64 > ApportVersion: 2.20.11-0ubuntu82.5 > Architecture: amd64 > CasperMD5CheckResult: unknown > CurrentDesktop: ubuntu:GNOME > Date: Sat Oct 21 18:06:52 2023 > InstallationDate: Installed on 2020-02-21 (1337 days ago) > InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 > (20200203.1) > ProcEnviron: > TERM=xterm-256color > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=fr_FR.UTF-8 > SHELL=/bin/bash > SourcePackage: gvfs > UpgradeStatus: Upgraded to jammy on 2022-09-04 (412 days ago) > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/2040068/+subscriptions > > -- You received this bug notification because you are a member of Debcrafters packages, which is subscribed to gvfs in Ubuntu. https://bugs.launchpad.net/bugs/2040068 Title: Can't connect my Synology NAS from Ubuntu 22.04 Status in gvfs package in Ubuntu: New Bug description: I purchased a Synology DS723+ NAS (under DSM 7.2-64570). I access it without any problem from a Huawei MateBook 14s running Ubuntu 22.04. I can't do it, however, from an Acer Swift 5 also running Ubuntu 22.04. Seen from this PC, I get the following message: "Unable to access location Failed to get list of shares from server: Invalid argument." When I look at my NAS log, the connection attempt gives the following message: "Host [192.168.1.22] failed to connect via [SMB] due to [SMB1 not permitted]." While the message obtained after a successful connection with the other PC is the following: "User [xxx] from [xxx(192.168.1.36)] via [CIFS(SMB3)] accessed shared folder [Photos]." I tried to compare the differences between the 2 PCs running Ubuntu 22.04 without success. Samba was not initially installed on the Acer Swift 5 initially, but the installation did not correct the problem. After reading different posts, I understand that the SMB1 connection is disabled by default since Ubuntu 20.04: I therefore do not understand why the Acer Swift 5 seems to connect like that. And when I run "journalctl -f" on my Acer and then try to connect to the NAS, here is what I get: oct. 09 21:56:32 xxx gvfsd[9205]: smbXcli_negprot_smb1_done: No compatible protocol selected by server. oct. 09 21:56:47 xxx gvfsd[9205]: smbXcli_negprot_smb1_done: No compatible protocol selected by server. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gvfs 1.48.2-0ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-86.96-generic 5.15.122 Uname: Linux 5.15.0-86-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sat Oct 21 18:06:52 2023 InstallationDate: Installed on 2020-02-21 (1337 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: gvfs UpgradeStatus: Upgraded to jammy on 2022-09-04 (412 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gvfs/+bug/2040068/+subscriptions -- Mailing list: https://launchpad.net/~debcrafters-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~debcrafters-packages More help : https://help.launchpad.net/ListHelp
