Same behaviour printing images from Gnome Image Viewer and Shotwell on an HP Deskjet 2700: landscape images are printed in portrait. GIMP seems to do the same as OnlyOffice: landscape image is printed across a portrait page, so left and right edges are off the page.
I can confirm that landscape printing works in Firefox: both from Firefox's own printer dialogue and via the system dialogue. It worked for me in 25.04; problem started in 25.10. -- You received this bug notification because you are a member of Debcrafters packages, which is subscribed to cups-filters in Ubuntu. https://bugs.launchpad.net/bugs/2127781 Title: Landscape printing not working with Ricoh printer (and possibly others) Status in cups-filters package in Ubuntu: Confirmed Bug description: Hi everyone,i am running a Ricoh MP C305 printer and cups-filters 2.0.1 with Kubuntu 25.10 (confirmed as well on 25.04 with another computer anyway). When printing from Okular a document in landscape layout, it is printed with the correct orientation but the width of the printed document fits a portrait document (so everything is resized down to portrait width which looks weird on the page of course), and when printing from OnlyOffice, the orientation remains in portrait but the width of the document looks like a landscape one, so the edges are going out of the page. Printing in PDF works, printing from Firefox seems to be working as well for some reason. There is a github issue that looks similar : https://github.com/OpenPrinting/cups-filters/issues/638 Bug was reported earlier, fixed and it looks now like a regression. mauro@mauro-amd:~ $ dpkg -l | grep cups-filters ii cups-filters 2.0.1-0ubuntu3 amd64 OpenPrinting CUPS Filters - Main Package ii cups-filters-core-drivers 2.0.1-0ubuntu3 amd64 OpenPrinting CUPS Filters - Driverless printing mauro@mauro-amd:~ $ ProblemType: Bug DistroRelease: Ubuntu 25.10 Package: cups-filters 2.0.1-0ubuntu3 ProcVersionSignature: Ubuntu 6.17.0-5.5-generic 6.17.0-rc7 Uname: Linux 6.17.0-5-generic x86_64 ApportVersion: 2.33.1-0ubuntu3 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: KDE Date: Mon Oct 13 13:19:59 2025 InstallationDate: Installed on 2024-12-06 (311 days ago) InstallationMedia: Kubuntu 24.10 "Oracular Oriole" - Release amd64 (20241007.6) Lpstat: device for Aficio_MP_C305: dnssd://RICOH%20Aficio%20MP%20C305%20%5B002673592C8C%5D._pdl-datastream._tcp.local/ device for HP_OfficeJet_Pro_9010_series_8DE918: implicitclass://HP_OfficeJet_Pro_9010_series_8DE918/ device for RICOH_Aficio_MP_C305_002673592C8C: implicitclass://RICOH_Aficio_MP_C305_002673592C8C/ MachineType: ASUS System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_OfficeJet_Pro_9010_series_8DE918.ppd', '/etc/cups/ppd/Aficio_MP_C305.ppd', '/etc/cups/ppd/RICOH_Aficio_MP_C305_002673592C8C.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_OfficeJet_Pro_9010_series_8DE918.ppd: Permission denied grep: /etc/cups/ppd/Aficio_MP_C305.ppd: Permission denied grep: /etc/cups/ppd/RICOH_Aficio_MP_C305_002673592C8C.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.17.0-5-generic root=UUID=9bbe39c6-f480-41be-8860-4c6a01d251ab ro quiet cryptdevice=UUID=9549f6b8-947a-4fd6-92e1-bbfeae3eb9d3:luks-9549f6b8-947a-4fd6-92e1-bbfeae3eb9d3 root=/dev/mapper/luks-9549f6b8-947a-4fd6-92e1-bbfeae3eb9d3 splash vt.handoff=7 SourcePackage: cups-filters UpgradeStatus: Upgraded to questing on 2025-10-12 (1 days ago) dmi.bios.date: 01/13/2025 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5002 dmi.board.asset.tag: Default string dmi.board.name: ROG CROSSHAIR VIII HERO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5002:bd01/13/2025:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGCROSSHAIRVIIIHERO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/2127781/+subscriptions -- Mailing list: https://launchpad.net/~debcrafters-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~debcrafters-packages More help : https://help.launchpad.net/ListHelp
