Your message dated Sat, 18 Nov 2006 16:17:16 -0800
with message-id <[EMAIL PROTECTED]>
and subject line Bug#399238: fixed in otrs2 2.0.4p01-17
has caused the attached Bug report to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
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Debian bug tracking system administrator
(administrator, Debian Bugs database)
--- Begin Message ---
Package: otrs2
Version: 2.0.4p01-16
Severity: grave
Justification: renders package unusable
To finish configuration of the package I commented out the apache2 restart
line in postconf.
Now, Apache2 does not start. When I try to start it I get following
messages in errorlog:
[Sat Nov 18 15:03:27 2006] [error] Can't locate loadable object for module Apach
e::Constants in @INC (@INC contains: /usr/share/otrs/Kernel/cpan-lib /usr/share/
otrs/ /etc/perl /usr/local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 /usr/lib/p
erl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_
perl . /etc/apache2) at /usr/lib/perl5/mod_perl.pm line 14\nCompilation failed i
n require at /usr/lib/perl5/Apache.pm line 6.\nBEGIN failed--compilation aborted
at /usr/lib/perl5/Apache.pm line 6.\nCompilation failed in require at /usr/shar
e/perl/5.8/CGI.pm line 190.\nCompilation failed in require at
/usr/share/otrs/sc
ripts/apache2-perl-startup.pl line 18.\nBEGIN failed--compilation aborted at
/us
r/share/otrs/scripts/apache2-perl-startup.pl line 18.\nCompilation failed in
req
uire at (eval 2) line 1.\n
[Sat Nov 18 15:03:27 2006] [error] Can't load Perl file:
/usr/share/otrs/scripts
/apache2-perl-startup.pl for server [name of my server]:0, exiting...
-- System Information:
Debian Release: 3.1
APT prefers unstable
APT policy: (500, 'unstable')
Architecture: i386 (i686)
Kernel: Linux 2.6.18-1-686
Locale: LANG=pl_PL, LC_CTYPE=pl_PL (charmap=ISO-8859-2)
Versions of packages otrs2 depends on:
ii adduser 3.63 Add and remove users and groups
ii apache2 2.0.54-5sarge1 next generation, scalable, extenda
ii apache2-mpm-prefork [apac 2.0.54-5sarge1 traditional model for Apache2
ii dbconfig-common 1.8.27 common framework for packaging dat
ii debconf 1.4.30.13 Debian configuration management sy
ii libapache2-mod-perl2 1.999.21-1 Integration of perl with the Apach
ii libauthen-sasl-perl 2.10-1 Authen::SASL - SASL Authentication
ii libdate-pcalc-perl 1.2-2 Perl module for Gregorian calendar
ii libdbi-perl 1.46-6 Perl5 database interface by Tim Bu
ii libemail-valid-perl 0.15-1 Check validity of Internet email a
ii libio-stringy-perl 2.110-1 Perl5 modules for IO from scalars
ii libmailtools-perl 1.62-1 Manipulate email in perl programs
ii libmime-perl 5.417-1 Perl5 modules for MIME-compliant m
ii perl 5.8.4-8sarge5 Larry Wall's Practical Extraction
ii ucf 1.17 Update Configuration File: preserv
-- debconf information excluded
--- End Message ---
--- Begin Message ---
Source: otrs2
Source-Version: 2.0.4p01-17
We believe that the bug you reported is fixed in the latest version of
otrs2, which is due to be installed in the Debian FTP archive:
otrs2_2.0.4p01-17.diff.gz
to pool/main/o/otrs2/otrs2_2.0.4p01-17.diff.gz
otrs2_2.0.4p01-17.dsc
to pool/main/o/otrs2/otrs2_2.0.4p01-17.dsc
otrs2_2.0.4p01-17_all.deb
to pool/main/o/otrs2/otrs2_2.0.4p01-17_all.deb
A summary of the changes between this version and the previous one is
attached.
Thank you for reporting the bug, which will now be closed. If you
have further comments please address them to [EMAIL PROTECTED],
and the maintainer will reopen the bug report if appropriate.
Debian distribution maintenance software
pp.
Torsten Werner <[EMAIL PROTECTED]> (supplier of updated otrs2 package)
(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing [EMAIL PROTECTED])
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1
Format: 1.7
Date: Sun, 19 Nov 2006 00:53:53 +0100
Source: otrs2
Binary: otrs2
Architecture: source all
Version: 2.0.4p01-17
Distribution: unstable
Urgency: medium
Maintainer: Torsten Werner <[EMAIL PROTECTED]>
Changed-By: Torsten Werner <[EMAIL PROTECTED]>
Description:
otrs2 - Open Ticket Request System
Closes: 399238
Changes:
otrs2 (2.0.4p01-17) unstable; urgency=medium
.
* Make the dependency on libapache2-mod-perl2 versioned now. (Hopefully
closes: #399238)
* Set urgency to medium because the bug is RC.
Files:
e9dfb56919016bd0d4f1b9320fd8d8d0 613 web optional otrs2_2.0.4p01-17.dsc
adaee809b258f7001a46bc17d826e8a9 17466 web optional otrs2_2.0.4p01-17.diff.gz
895f8fc2a193dc148789f3abb2dc21e2 1154280 web optional otrs2_2.0.4p01-17_all.deb
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--- End Message ---
