Your message dated Mon, 26 Feb 2007 01:18:45 +0200
with message-id <[EMAIL PROTECTED]>
and subject line [request-tracker-maintainers] Bug#411604: request-tracker2.4:
Modules stated as required do not exist
has caused the attached Bug report to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
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(administrator, Debian Bugs database)
--- Begin Message ---
Package: request-tracker3.4
Version: 3.4.1-2
Severity: important
Trying to set up the package, I discover that it's installed in an
unrunnable configuration requiring extensive manual editing. Doing
that, I find instructions in apache-modperl.conf that
# You will need to enable the Apache modules: perl, actions, rewrite
However, "modules-config enable [perl|actions|rewrite" does nothing. So
these modules are both required and nonexistent. Thanks.
I'm sure the real modules have some other names, for instance
"libapache-mod-rewrite", but why make the user figure that out? And why
"install" the program but not completely? Isn't that what APT is for?
-- Package-specific info:
Changed files:
etc/request-tracker3.4/RT_SiteConfig.pm
-- System Information:
Debian Release: 3.1
Architecture: i386 (i686)
Kernel: Linux 2.6.16.29-xenU-rimu-20061214
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)
Versions of packages request-tracker3.4 depends on:
ii apache 1.3.33-6sarge3 versatile, high-performance HTTP s
ii apache2-mpm-worker [apa 2.0.54-5sarge1 high speed threaded model for Apac
ii libapache-dbi-perl 0.94-2 Connect apache server to database
ii libapache-mod-perl 1.29.0.3-6sarge3 integration of perl with the Apach
ii libapache-request-perl 1.1-0.1 Generic Apache Request Library
ii libapache-session-perl 1.60-2 Perl modules for keeping persisten
ii libcache-cache-perl 1.04-1 Managed caches of persistent infor
ii libcache-simple-timedex 0.21-1 Perl module to cache and expire ke
ii libclass-returnvalue-pe 0.52-1 A return-value object that lets yo
ii libdbd-mysql-perl 2.9006-1 A Perl5 database interface to the
ii libdbi-perl 1.46-6 Perl5 database interface by Tim Bu
ii libdbix-searchbuilder-p 1.26-1 Encapsulate SQL queries and rows i
ii libexception-class-perl 1.20-1 a module that allows you to declar
ii libfcgi-perl 0.67-1 FastCGI Perl module
ii libfreezethaw-perl 0.43-2 converting Perl structures to stri
ii libhtml-mason-perl 1:1.26-1 HTML::Mason Perl module
ii libhtml-parser-perl 3.45-2 A collection of modules that parse
ii libhtml-scrubber-perl 0.08-1 Perl extension for scrubbing/sanit
ii liblocale-maketext-fuzz 0.02-1 Maketext from already interpolated
ii liblocale-maketext-lexi 0.49-1 Lexicon-handling backends for "Loc
ii liblog-dispatch-perl 2.10-1 Dispatches messages to multiple Lo
ii libmailtools-perl 1.62-1 Manipulate email in perl programs
ii libmime-perl 5.417-1 Perl5 modules for MIME-compliant m
ii libmldbm-perl 2.01-1 Store multidimensional hash struct
ii libmodule-versions-repo 1.02-1 Report versions of all modules in
ii libparams-validate-perl 0.76-1 validate parameters to Perl method
ii libregexp-common-perl 2.120-1 Provide commonly requested regular
ii libterm-readkey-perl 2.21-1.3 A perl module for simple terminal
ii libtest-inline-perl 0.16-1 Embed tests and code examples in P
ii libtext-autoformat-perl 1.12-3 Perl module for automatic text wra
ii libtext-quoted-perl 1.8-1 Extract the structure of a quoted
ii libtext-template-perl 1.44-1.1 Text::Template perl module
ii libtext-wrapper-perl 1.000-2 Simple word wrapping routine
ii libtime-modules-perl 2003.1126-2 Various Perl modules for time/date
ii libtree-simple-perl 1.14-1 A simple tree object
ii libxml-rss-perl 1.05-1 Perl module for managing RSS (RDF
ii perl 5.8.4-8sarge5 Larry Wall's Practical Extraction
ii postfix [mail-transport 2.1.5-9 A high-performance mail transport
ii rt3.4-clients 3.4.1-2 Mail gateway and command-line inte
ii sysklogd [system-log-da 1.4.1-17 System Logging Daemon
-- no debconf information
--- End Message ---
--- Begin Message ---
Version: 3.4.4-1
On Mon, Feb 19, 2007 at 10:05:58PM -0500, Carl Fink wrote:
> Package: request-tracker3.4
> Version: 3.4.1-2
> Severity: important
>
> Trying to set up the package, I discover that it's installed in an
> unrunnable configuration requiring extensive manual editing. Doing
> that, I find instructions in apache-modperl.conf that
>
> # You will need to enable the Apache modules: perl, actions, rewrite
>
> However, "modules-config enable [perl|actions|rewrite" does nothing. So
> these modules are both required and nonexistent. Thanks.
>
> I'm sure the real modules have some other names, for instance
> "libapache-mod-rewrite", but why make the user figure that out? And why
> "install" the program but not completely? Isn't that what APT is for?
Hi,
the 'actions' and 'rewrite' modules are included in the base Apache
packages. The 'perl' module needs libapache-mod-perl, which was
not installed by default with request-tracker3.4 on sarge. This has
been fixed since, and a default install of the request-tracker3.4
(or request-tracker3.6, for that matter) package will now pull in
libapache-mod-perl as well.
The modules should be enabled by default, but 'modules-config' handles
them just fine if needed when called with the proper syntax, for example:
# modules-config enable apache rewrite
As for the need for manual configuration: RT is a complex package, and
its integration with the database and web server are expected to vary
significantly between installations. That said, not working out of the
box is obviously a shortcoming, and I intend to work on that after Etch
is released.
I'm closing this bug, feel free to reply if you think this is not
satisfactory.
Cheers,
--
Niko Tyni [EMAIL PROTECTED]
--- End Message ---