Your message dated Wed, 17 Oct 2007 15:06:34 +0300
with message-id <[EMAIL PROTECTED]>
and subject line Bug#312170: FIXED: read /usr/share/doc/README.Debian
has caused the attached Bug report to be marked as done.
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Debian bug tracking system administrator
(administrator, Debian Bugs database)
--- Begin Message ---
Package: rtfm
Version: 2.0.3-1
Severity: important
I always encounter this error when I:
RT -> RTFM -> Configuration -> Classes -> New -> Submit
I have no defined classes, and it was a pretty straight forward install.
RT is working very well, but RTFM on the other hand is not.
After hitting submit, I see this error:
RTFM Error
Internal Error: Couldn't execute the query 'INSERT INTO FM_Classes
(LastUpdatedBy, SortOrder, Created, Name, Description, Creator,
LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?)'ERROR: relation "fm_classes"
does not exist
syslog says:
Jun 5 22:06:33 manage RT: DBD::Pg::st execute failed: ERROR: relation
"fm_classes" does not exist at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm
line 480. (/usr/share/request-tracker3/lib/RT.pm:248)
Jun 5 22:06:33 manage RT: RT::Handle=HASH(0x95ea80c) couldn't execute the
query 'SELECT * FROM FM_Classes WHERE LOWER(Name) = ?' at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 494.
(/usr/share/request-tracker3/lib/RT.pm:248)
Jun 5 22:06:33 manage RT: DBD::Pg::st execute failed: ERROR: relation
"fm_classes" does not exist at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm
line 480. (/usr/share/request-tracker3/lib/RT.pm:248)
Jun 5 22:06:33 manage RT: RT::Handle=HASH(0x95ea80c) couldn't execute the
query 'SELECT * FROM FM_Classes WHERE LOWER(Name) = ?' at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 494.
(/usr/share/request-tracker3/lib/RT.pm:248)
Jun 5 22:06:33 manage RT: DBD::Pg::st execute failed: ERROR: relation
"fm_classes" does not exist at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm
line 480. (/usr/share/request-tracker3/lib/RT.pm:248)
Jun 5 22:06:33 manage RT: RT::Handle=HASH(0x95ea80c) couldn't execute the
query 'INSERT INTO FM_Classes (LastUpdatedBy, SortOrder, Created, Name,
Description, Creator, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?)' at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 494.
(/usr/share/request-tracker3/lib/RT.pm:248)
Jun 5 22:06:33 manage RT: WebRT: Internal Error: Couldn't execute the query
'INSERT INTO FM_Classes (LastUpdatedBy, SortOrder, Created, Name, Description,
Creator, LastUpdated) VALUES (?, ?, ?, ?, ?, ?, ?)'ERROR: relation "fm_classes"
does not exist () (/usr/share/request-tracker3/html/RTFM/Elements/Error:48)
Thank you,
Scott Edwards
--
Daxal Communications - http://www.daxal.com
Surf the USA - http://www.surfthe.us
-- System Information:
Debian Release: 3.1
APT prefers testing
APT policy: (500, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.4.30
Locale: LANG=C, LC_CTYPE=C (charmap=ANSI_X3.4-1968)
Versions of packages rtfm depends on:
ii libtext-wikiformat-perl 0.71-4 translates Wiki formatted text int
ii request-tracker3 3.0.12-7 Extensible trouble-ticket tracking
-- no debconf information
--- End Message ---
--- Begin Message ---
Version: 2.2.1-1
On Sat, Jun 11, 2005 at 05:56:21PM +0000, Scott Edwards wrote:
> I was a little preplexed when I wasn't provided details to check
> /var/share/doc/README.Debian. It may be my settings or what not,
> however, rtfm wasn't initilized on it's database.
Hi,
the newest rtfm package (2.2.1-1) tries to automatically initialize
the database if possible, and its debconf configuration dialogs point
to README.Debian for more information. Earlier versions indeed needed
manual rt-setup-database invocations.
I'm closing this bug. Please let me know if this isn't satisfactory.
Cheers,
--
Niko Tyni [EMAIL PROTECTED]
--- End Message ---
