Your message dated Mon, 21 Jul 2008 10:58:04 +0200
with message-id <[EMAIL PROTECTED]>
and subject line Re: Bug#422085: bugscripts are executed, but content not put 
in email
has caused the Debian Bug report #422085,
regarding reportbug-ng: should use /usr/share/bug/$package/*
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

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-- 
422085: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=422085
Debian Bug Tracking System
Contact [EMAIL PROTECTED] with problems
--- Begin Message ---
Package: reportbug-ng
Version: 0.2007.04.27
Severity: normal

Hi,
reportbug provides a way to control how bugs are reported on a
particular package, by adding files in /usr/share/bug/$package.  However
reportbug-ng doesn't seem to use that information, which means that bugs
reported with it lack very important information.  In particular,
without the output of /usr/share/bug/$package/script, many reports are
useless.

Thanks,
Julien

-- System Information:
Debian Release: lenny/sid
  APT prefers testing-proposed-updates
  APT policy: (500, 'testing-proposed-updates'), (500, 'unstable'), (500, 
'testing'), (1, 'experimental')
Architecture: i386 (i686)

Kernel: Linux 2.6.18-4-686 (SMP w/2 CPU cores)
Locale: LANG=C, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages reportbug-ng depends on:
ii  python                        2.4.4-2    An interactive high-level object-o
ii  python-central                0.5.13-0.1 register and build utility for Pyt
ii  python-qt3                    3.16-1.2   Qt3 bindings for Python

reportbug-ng recommends no packages.

-- no debconf information

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--- End Message ---
--- Begin Message ---
This is not a bug of rng and not related to 422085:

* calling /usr/share/bug/texlive-doc-base 3>&1 aborts with an error (getkey: command not found) when called in the console.

If you feel this is a bug of rng, please open a new report specific to this problem and not to rng not using the scripts at all.

* xserver-xorg: the output of the script is too long to handle so rng added the following text to the mail (you should have seen that, Sune):

-8<---8<---8<---8<---8<---8<---8<---8<---8<--
Please attach the file:
  /tmp/reportbug-ng-xserver-xorg-oob9Xu.txt
to the mail. I'd do it myself if the output wasn't too long to handle.

  Thank you!
->8--->8--->8--->8--->8--->8--->8--->8--->8--"

as you can see rng already gathered the info and even put in in a file, all the user has to do is to attach this file to the mail.

* mdadm: not tested, since not installed, but I assume its one of the above problems.

Try udev, it also comes with a script whose output isn't > 80kb big and it works fine, rng attaches the output automatically and the user has nothing to do.

The "file too long" problem isn't rng's fault but a limitation of the shell which can't execute commands of unlimited length. Rng detects such cases where calling the MUA failed and puts the output in a file and asks the user kindly to attach it.




Sune Vuorela wrote:
reopen 422085
thanks

Hi!

I just tried using reportbug-ng to report bugs against packages like texlive-
doc-base, xserver-xorg and mdadm. (what's common for these 3 packages is that thay have bug scripts)

And the result is:
I see a terminal pop up briefly with a lot of text scrolling over and a line added to the email with the following:

--- Output from package bug script ---

but no actual output from bug script.

I use kmail as the email client - and running reportbug-ng with -l info doesn't reveal any info about why it isn't adding the bug script output.

/Sune

--
Bastian Venthur                                      http://venthur.de
Debian Developer                                 venthur at debian org



--- End Message ---

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