Your message dated Wed, 27 Apr 2011 19:18:28 +0200
with message-id <[email protected]>
and subject line closing
has caused the Debian Bug report #511080,
regarding Illegal mix of collations
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
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misconfiguration somewhere. Please contact [email protected]
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--
511080: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=511080
Debian Bug Tracking System
Contact [email protected] with problems
--- Begin Message ---
Package: otrs2
Version: 2.3.2-2
Severity: normal
During the Installation Process a Postgresdatabase otrs ist created in Utf8.
The DefaultEncoding in Default.pm is set to iso-8859-1
At first we did not change this in Config.pm and this causes Postgreserrors
during Ticket creation because Otrs makes INSERT-Acions with the wrong Encoding
(Not in the Databaseencoding Utf8).
Perhaps the DefaultEncoding should be set to the Encoding of the Database
created during the installationprocess.
Best regards
Ingo Rauschenberg ([email protected])
-- System Information:
Debian Release: 5.0
APT prefers testing
APT policy: (500, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.6.25.14-cms.dellpexy50-5 (SMP w/8 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash
Versions of packages otrs2 depends on:
ii adduser 3.110 add and remove users and groups
ii apache2 2.2.9-10+lenny1 Apache HTTP Server metapackage
ii apache2-mpm-worker [http 2.2.9-10+lenny1 Apache HTTP Server - high speed th
ii dbconfig-common 1.8.39 common framework for packaging dat
ii debconf 1.5.24 Debian configuration management sy
ii libauthen-sasl-perl 2.12-1 Authen::SASL - SASL Authentication
ii libcrypt-passwdmd5-perl 1.3-9 interoperable MD5-based crypt() fo
ii libdate-pcalc-perl 1.2-3 Perl module for Gregorian calendar
ii libdbi-perl 1.605-1 Perl5 database interface by Tim Bu
ii libemail-valid-perl 0.179-2 Check validity of Internet email a
ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a
ii libmailtools-perl 2.03-1 Manipulate email in perl programs
ii libmime-tools-perl 5.427-1 Perl5 modules for MIME-compliant m
ii libtext-diff-perl 0.35-3 Perform diffs on files and record
ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files
ii perl 5.10.0-18 Larry Wall's Practical Extraction
ii ucf 3.0011 Update Configuration File: preserv
Versions of packages otrs2 recommends:
ii ispell 3.1.20.0-4.4 International Ispell (an interacti
ii libapache2-mod-perl2 2.0.4-5 Integration of perl with the Apach
ii libdbd-mysql-perl 4.007-1 A Perl5 database interface to the
ii libdbd-pg-perl 2.8.7-1 Perl DBI driver for the PostgreSQL
ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5
ii libgd-text-perl 0.86-5 Text utilities for use with GD
ii libtext-csv-perl 1.06-1 comma-separated values manipulator
ii mysql-server 5.0.51a-20 MySQL database server (metapackage
ii mysql-server-5.0 [mysql-ser 5.0.51a-20 MySQL database server binaries
ii postgresql-8.3 8.3.5-1 object-relational SQL database, ve
ii procmail 3.22-16 Versatile e-mail processor
Versions of packages otrs2 suggests:
ii libnet-ldap-perl 1:0.36-1 A Client interface to LDAP servers
ii otrs2-doc-de 20080724-1 Open Ticket Request System - Germa
-- debconf information:
otrs2/install-error: abort
otrs2/remove-error: abort
otrs2/pgsql/authmethod-admin: ident
otrs2/pgsql/method: unix socket
otrs2/db/app-user: otrs
otrs2/resetdbuser: true
otrs2/pgsql/changeconf: false
otrs2/pgsql/authmethod-user: ident
otrs2/internal/skip-preseed: false
otrs2/remote/port:
otrs2/upgrade-backup: true
otrs2/db/dbname: otrs2
otrs2/pgsql/admin-user: postgres
otrs2/dbconfig-reinstall: false
otrs2/db/basepath:
* otrs2/dbconfig-install: true
otrs2/pgsql/manualconf:
otrs2/mysql/method: unix socket
otrs2/dbconfig-remove:
otrs2/upgrade-error: abort
otrs2/remote/newhost:
otrs2/internal/reconfiguring: false
otrs2/purge: false
* otrs2/database-type: pgsql
otrs2/pgsql/no-empty-passwords:
* otrs2/dbconfig-upgrade: true
otrs2/passwords-do-not-match:
otrs2/remote/host:
otrs2/missing-db-package-error: abort
otrs2/mysql/admin-user: root
--- End Message ---
--- Begin Message ---
--
/*
Mit freundlichem Gruß / With kind regards,
Patrick Matthäi
GNU/Linux Debian Developer
E-Mail: [email protected]
[email protected]
Comment:
Always if we think we are right,
we were maybe wrong.
*/
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--- End Message ---
