Your message dated Sun, 15 Jan 2012 10:44:07 +0100
with message-id <[email protected]>
and subject line Re: Bug#645185: Installation problem, otrs2 returnes error code
has caused the Debian Bug report #645185,
regarding Installation problem, otrs2 returnes error code
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645185: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=645185
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--- Begin Message ---
Package: otrs2
Version: 2.4.9+dfsg1-3+squeeze1
Severity: important
Tags: d-i
Installing otrs2, have problem, returned error code, releation valid already
exists
and if i skip questions during installation
i recive permission denied to creat role,
but i have it....user was created 1 min ago =)
So, i did alter role, but didn help,
else installing libapache2-mod-perl2 didnt help too.
Thx
-- System Information:
Debian Release: 6.0.3
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: i386 (i686)
Kernel: Linux 2.6.32-5-686 (SMP w/1 CPU core)
Locale: LANG=ru_RU.UTF-8, LC_CTYPE=ru_RU.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages otrs2 depends on:
ii adduser 3.112+nmu2 add and remove users and groups
ii apache2-mpm-itk [httpd 2.2.16-6+squeeze4 multiuser MPM for Apache 2.2
ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging dat
ii debconf [debconf-2.0] 1.5.36.1 Debian configuration management sy
ii libapache2-reload-perl 0.10-2 Reload Perl modules when changed o
ii libauthen-sasl-perl 2.1500-1 Authen::SASL - SASL Authentication
ii libcrypt-passwdmd5-per 1.3-9 interoperable MD5-based crypt() fo
ii libdate-pcalc-perl 6.1-1 Perl module for Gregorian calendar
ii libdbd-mysql-perl 4.016-1 Perl5 database interface to the My
ii libdbi-perl 1.612-1 Perl Database Interface (DBI)
ii libemail-valid-perl 0.184-1 Perl module for checking the valid
ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5
ii libgd-text-perl 0.86-5 Text utilities for use with GD
ii libio-stringy-perl 2.110-4 Perl modules for IO from scalars a
ii libjs-prototype 1.6.1-1 JavaScript Framework for dynamic w
ii libjs-yui 2.8.2r1~squeeze-1 Yahoo User Interface Library
ii libmail-pop3client-per 2.17-1 POP3 client module for perl
ii libmailtools-perl 2.06-1 Manipulate email in perl programs
ii libmime-tools-perl 5.428-1 Perl5 modules for MIME-compliant m
ii libnet-imap-simple-per 1.1900-1 Perl module to manage an IMAP acco
ii libnet-imap-simple-ssl 1.3-3 Subclass of Net::IMAP::Simple with
ii libnet-smtp-ssl-perl 1.01-2 SSL support for Net::SMTP
ii libpdf-api2-perl 0.73-1 module for creating or modifying P
ii libsoap-lite-perl 0.712-2 Perl implementation of a SOAP clie
ii libtext-csv-perl 1.18-1 comma-separated values manipulator
ii libtext-diff-perl 1.37-1 Perl module to find differences in
ii libxml-feedpp-perl 0.41-1 module to parse/write/merge/edit R
ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML files
ii perl 5.10.1-17squeeze2 Larry Wall's Practical Extraction
ii ucf 3.0025+nmu1 Update Configuration File: preserv
Versions of packages otrs2 recommends:
ii aspell 0.60.6-4 GNU Aspell spell-checker
ii ispell 3.1.20.0-7 International Ispell (an interacti
ii mysql-server 5.1.49-3 MySQL database server (metapackage
ii mysql-server-5.1 [mysql-serve 5.1.49-3 MySQL database server binaries and
ii procmail 3.22-19 Versatile e-mail processor
Versions of packages otrs2 suggests:
pn libnet-ldap-perl <none> (no description available)
pn otrs2-doc-en | otrs2-doc-de <none> (no description available)
-- debconf information:
otrs2/install-error: abort
otrs2/remove-error: abort
otrs2/pgsql/method: unix socket
otrs2/pgsql/authmethod-admin: ident
otrs2/db/app-user: otrs
otrs2/resetdbuser: true
otrs2/pgsql/changeconf: false
otrs2/pgsql/authmethod-user: ident
otrs2/internal/skip-preseed: true
otrs2/remote/port:
otrs2/upgrade-backup: true
otrs2/pgsql/admin-user: postgres
otrs2/db/dbname: otrs2
otrs2/dbconfig-reinstall: false
otrs2/db/basepath:
* otrs2/dbconfig-install: false
otrs2/pgsql/manualconf:
otrs2/mysql/method: unix socket
otrs2/dbconfig-remove:
otrs2/upgrade-error: abort
otrs2/remote/newhost:
otrs2/internal/reconfiguring: false
otrs2/purge: false
otrs2/database-type: pgsql
otrs2/pgsql/no-empty-passwords:
otrs2/dbconfig-upgrade: true
otrs2/passwords-do-not-match:
otrs2/remote/host:
otrs2/missing-db-package-error: abort
otrs2/mysql/admin-user: root
--- End Message ---
--- Begin Message ---
Hi,
since I am still waiting on input I am closing this bug, maybe you made
an error and fixed it by yourself?
If not feel free to answer and I will reopen it! Thanks.
Am 23.10.2011 18:55, schrieb Patrick Matthäi:
> On 13.10.2011 14:12, Indarien wrote:
>> Package: otrs2
>> Version: 2.4.9+dfsg1-3+squeeze1
>> Severity: important
>> Tags: d-i
>>
>> Installing otrs2, have problem, returned error code, releation valid already
>> exists
>> and if i skip questions during installation
>> i recive permission denied to creat role,
>> but i have it....user was created 1 min ago =)
>> So, i did alter role, but didn help,
>> else installing libapache2-mod-perl2 didnt help too.
>> Thx
>
> This sounds more like a dbconfig-error.
> Could you please purge the package and reinstall it again, giving us
> every console output and settings?
>
>>
>> -- System Information:
>> Debian Release: 6.0.3
>> APT prefers stable-updates
>> APT policy: (500, 'stable-updates'), (500, 'stable')
>> Architecture: i386 (i686)
>>
>> Kernel: Linux 2.6.32-5-686 (SMP w/1 CPU core)
>> Locale: LANG=ru_RU.UTF-8, LC_CTYPE=ru_RU.UTF-8 (charmap=UTF-8)
>> Shell: /bin/sh linked to /bin/dash
>>
>> Versions of packages otrs2 depends on:
>> ii adduser 3.112+nmu2 add and remove users and groups
>> ii apache2-mpm-itk [httpd 2.2.16-6+squeeze4 multiuser MPM for Apache 2.2
>> ii dbconfig-common 1.8.46+squeeze.0 common framework for packaging
>> dat
>> ii debconf [debconf-2.0] 1.5.36.1 Debian configuration management
>> sy
>> ii libapache2-reload-perl 0.10-2 Reload Perl modules when
>> changed o
>> ii libauthen-sasl-perl 2.1500-1 Authen::SASL - SASL
>> Authentication
>> ii libcrypt-passwdmd5-per 1.3-9 interoperable MD5-based crypt()
>> fo
>> ii libdate-pcalc-perl 6.1-1 Perl module for Gregorian
>> calendar
>> ii libdbd-mysql-perl 4.016-1 Perl5 database interface to the
>> My
>> ii libdbi-perl 1.612-1 Perl Database Interface (DBI)
>> ii libemail-valid-perl 0.184-1 Perl module for checking the
>> valid
>> ii libgd-graph-perl 1.44-3 Graph Plotting Module for Perl 5
>> ii libgd-text-perl 0.86-5 Text utilities for use with GD
>> ii libio-stringy-perl 2.110-4 Perl modules for IO from
>> scalars a
>> ii libjs-prototype 1.6.1-1 JavaScript Framework for
>> dynamic w
>> ii libjs-yui 2.8.2r1~squeeze-1 Yahoo User Interface Library
>> ii libmail-pop3client-per 2.17-1 POP3 client module for perl
>> ii libmailtools-perl 2.06-1 Manipulate email in perl
>> programs
>> ii libmime-tools-perl 5.428-1 Perl5 modules for
>> MIME-compliant m
>> ii libnet-imap-simple-per 1.1900-1 Perl module to manage an IMAP
>> acco
>> ii libnet-imap-simple-ssl 1.3-3 Subclass of Net::IMAP::Simple
>> with
>> ii libnet-smtp-ssl-perl 1.01-2 SSL support for Net::SMTP
>> ii libpdf-api2-perl 0.73-1 module for creating or
>> modifying P
>> ii libsoap-lite-perl 0.712-2 Perl implementation of a SOAP
>> clie
>> ii libtext-csv-perl 1.18-1 comma-separated values
>> manipulator
>> ii libtext-diff-perl 1.37-1 Perl module to find differences
>> in
>> ii libxml-feedpp-perl 0.41-1 module to
>> parse/write/merge/edit R
>> ii libxml-parser-perl 2.36-1.1+b1 Perl module for parsing XML
>> files
>> ii perl 5.10.1-17squeeze2 Larry Wall's Practical
>> Extraction
>> ii ucf 3.0025+nmu1 Update Configuration File:
>> preserv
>>
>> Versions of packages otrs2 recommends:
>> ii aspell 0.60.6-4 GNU Aspell spell-checker
>> ii ispell 3.1.20.0-7 International Ispell (an
>> interacti
>> ii mysql-server 5.1.49-3 MySQL database server
>> (metapackage
>> ii mysql-server-5.1 [mysql-serve 5.1.49-3 MySQL database server binaries
>> and
>> ii procmail 3.22-19 Versatile e-mail processor
>>
>> Versions of packages otrs2 suggests:
>> pn libnet-ldap-perl <none> (no description available)
>> pn otrs2-doc-en | otrs2-doc-de <none> (no description available)
>>
>> -- debconf information:
>> otrs2/install-error: abort
>> otrs2/remove-error: abort
>> otrs2/pgsql/method: unix socket
>> otrs2/pgsql/authmethod-admin: ident
>> otrs2/db/app-user: otrs
>> otrs2/resetdbuser: true
>> otrs2/pgsql/changeconf: false
>> otrs2/pgsql/authmethod-user: ident
>> otrs2/internal/skip-preseed: true
>> otrs2/remote/port:
>> otrs2/upgrade-backup: true
>> otrs2/pgsql/admin-user: postgres
>> otrs2/db/dbname: otrs2
>> otrs2/dbconfig-reinstall: false
>> otrs2/db/basepath:
>> * otrs2/dbconfig-install: false
>> otrs2/pgsql/manualconf:
>> otrs2/mysql/method: unix socket
>> otrs2/dbconfig-remove:
>> otrs2/upgrade-error: abort
>> otrs2/remote/newhost:
>> otrs2/internal/reconfiguring: false
>> otrs2/purge: false
>> otrs2/database-type: pgsql
>> otrs2/pgsql/no-empty-passwords:
>> otrs2/dbconfig-upgrade: true
>> otrs2/passwords-do-not-match:
>> otrs2/remote/host:
>> otrs2/missing-db-package-error: abort
>> otrs2/mysql/admin-user: root
>>
>>
>
>
--
/*
Mit freundlichem Gruß / With kind regards,
Patrick Matthäi
GNU/Linux Debian Developer
E-Mail: [email protected]
[email protected]
*/
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--- End Message ---
