Your message dated Mon, 07 May 2018 15:20:05 +0000
with message-id <[email protected]>
and subject line Bug#887514: fixed in otrs2 6.0.7-1
has caused the Debian Bug report #887514,
regarding otrs2: postmaster code depend on non-existing module Sisimai::Message
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact [email protected]
immediately.)
--
887514: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=887514
Debian Bug Tracking System
Contact [email protected] with problems
--- Begin Message ---
Package: otrs2
Version: 6.0.3-1
Severity: important
Dear Maintainer,
Postmaster functionality seems to depend on perl modules neither
included in otrs2 nor in debian.
~$ bin/otrs.Console.pl Maint::PostMaster::SpoolMailsReprocess
Processing mails in /usr/share/otrs/var/spool...
Processing
/usr/share/otrs/var/spool/problem-email-a402cd01139e60c939043583bb1e2aed...
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::Read-9 Perl: 5.26.1 OS: linux
Time: Wed Jan 17 17:19:31 2018
Message: Can't locate Sisimai/Data.pm in @INC (you may need to install the
Sisimai::Data module) (@INC contains: /usr/share/otrs/Custom
/usr/share/otrs/Kernel/cpan-lib /usr/share/otrs /etc/perl
/usr/local/lib/x86_64-linux-gnu/perl/5.26.1 /usr/local/share/perl/5.26.1
/usr/lib/x86_64-linux-gnu/perl5/5.26 /usr/share/perl5
/usr/lib/x86_64-linux-gnu/perl/5.26 /usr/share/perl/5.26
/usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base) at
/usr/share/otrs/Kernel/System/PostMaster/Filter/DetectBounceEmail.pm line 14.
BEGIN failed--compilation aborted at
/usr/share/otrs/Kernel/System/PostMaster/Filter/DetectBounceEmail.pm line 14.
Compilation failed in require at /usr/share/otrs/Kernel/System/Main.pm line 81.
-- System Information:
Debian Release: buster/sid
APT prefers stable-updates
APT policy: (500, 'stable-updates'), (500, 'testing'), (500, 'stable')
Architecture: amd64 (x86_64)
Kernel: Linux 4.4.40-1-pve (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8),
LANGUAGE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: sysvinit (via /sbin/init)
Versions of packages otrs2 depends on:
ii adduser 3.116
ii apache2 [httpd-cgi] 2.4.29-1
ii dbconfig-common 2.0.9
ii debconf [debconf-2.0] 1.5.65
ii fonts-font-awesome 4.7.0~dfsg-3
ii libapache-dbi-perl 1.12-1
ii libapache2-reload-perl 0.13-1
ii libauthen-sasl-perl 2.1600-1
ii libcgi-pm-perl 4.38-1
ii libcrypt-eksblowfish-perl 0.009-2+b4
ii libcrypt-passwdmd5-perl 1.3-10
ii libcrypt-ssleay-perl 0.73.04-2+b2
ii libcss-minifier-perl 0.01-1
ii libdate-pcalc-perl 6.1-6+b1
ii libdatetime-perl 2:1.45-1
ii libdbd-pg-perl 3.7.0-1
ii libdbi-perl 1.639-1
ii libemail-valid-perl 1.202-1
ii libencode-hanextra-perl 0.23-4+b4
ii libexcel-writer-xlsx-perl 0.96-1
ii libgd-graph-perl 1.48-2
ii libgd-perl [libgd-gd2-perl] 2.66-1+b2
ii libgd-text-perl 0.86-9
ii libhtml-parser-perl 3.72-3+b2
ii libhtml-tagset-perl 3.20-3
ii libhtml-truncate-perl 0.20-2
ii libio-interactive-perl 1.022-1
ii libio-stringy-perl 2.111-2
ii libjavascript-minifier-perl 1.11-1
ii libjson-perl 2.94-1
ii libjson-xs-perl 3.040-1
ii liblingua-translit-perl 0.28-1
ii liblinux-distribution-perl 0.23-1
ii libmail-imapclient-perl 3.39-1
ii libmail-pop3client-perl 2.19-1
ii libmailtools-perl 2.18-1
ii libmime-tools-perl 5.509-1
ii libmodule-refresh-perl 0.17-1
ii libnet-imap-simple-perl 1.2209-1
ii libnet-imap-simple-ssl-perl 1.3-4
ii libnet-ldap-perl 1:0.6500+dfsg-1
ii libnet-smtp-ssl-perl 1.04-1
ii libnet-smtp-tls-butmaintained-perl 0.24-1
ii libnet-sslglue-perl 1.057-1
ii libpdf-api2-perl 2.033-1
ii libperl5.26 [libdigest-sha-perl] 5.26.1-3
ii libpod-strip-perl 1.02-2
ii libproc-daemon-perl 0.23-1
ii libschedule-cron-events-perl 1.95-1
ii libsys-hostname-long-perl 1.5-1
ii libtemplate-perl 2.24-1.2+b5
ii libtext-csv-perl 1.95-1
ii libtext-csv-xs-perl 1.34-1
ii libtext-diff-perl 1.45-1
ii libxml-feedpp-perl 0.43-1
ii libxml-libxml-perl 2.0128+dfsg-5
ii libxml-libxml-simple-perl 0.99-1
ii libxml-libxslt-perl 1.95-1+b2
ii libxml-parser-lite-perl 0.721-1
ii libxml-parser-perl 2.44-2+b3
ii libxml-simple-perl 2.24-1
ii libyaml-libyaml-perl 0.63-2+b2
ii libyaml-perl 1.24-1
ii perl 5.26.1-3
ii ttf-dejavu-core 2.37-1
ii ttf-dejavu-extra 2.37-1
ii ucf 3.0036
Versions of packages otrs2 recommends:
ii ispell 3.4.00-6
ii postgresql-client 10+189
ii postgresql-client-10 [postgresql-client] 10.1-2
ii postgresql-client-9.6 [postgresql-client] 9.6.6-0+deb9u1
ii procmail 3.22-26
Versions of packages otrs2 suggests:
ii postgresql 10+189
-- debconf information excluded
--- End Message ---
--- Begin Message ---
Source: otrs2
Source-Version: 6.0.7-1
We believe that the bug you reported is fixed in the latest version of
otrs2, which is due to be installed in the Debian FTP archive.
A summary of the changes between this version and the previous one is
attached.
Thank you for reporting the bug, which will now be closed. If you
have further comments please address them to [email protected],
and the maintainer will reopen the bug report if appropriate.
Debian distribution maintenance software
pp.
Patrick Matthäi <[email protected]> (supplier of updated otrs2 package)
(This message was generated automatically at their request; if you
believe that there is a problem with it please contact the archive
administrators by mailing [email protected])
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256
Format: 1.8
Date: Mon, 07 May 2018 16:35:31 +0200
Source: otrs2
Binary: otrs2 otrs
Architecture: source all
Version: 6.0.7-1
Distribution: unstable
Urgency: medium
Maintainer: Patrick Matthäi <[email protected]>
Changed-By: Patrick Matthäi <[email protected]>
Description:
otrs - Open Ticket Request System (OTRS 6)
otrs2 - Open Ticket Request System
Closes: 887514 890544
Changes:
otrs2 (6.0.7-1) unstable; urgency=medium
.
* New upstream release.
* Use new libsisimai-perl Debian package.
Closes: #887514
* Bump Standards-Version to 4.1.4.
* OTRS 6.x is compatible with GPG2.
Closes: #890544
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