Your message dated Sat, 11 Aug 2018 22:45:25 +0100
with message-id <11082018223654.bc22d7615...@desktop.copernicus.org.uk>
and subject line Re: Bug#905921: hplip: hp-setup and hp-plugin fail to retrive
key from keyserver and cannot get Laserjet1020 to work
has caused the Debian Bug report #905921,
regarding hplip: hp-setup and hp-plugin fail to retrive key from keyserver and
cannot get Laserjet1020 to work
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact ow...@bugs.debian.org
immediately.)
--
905921: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=905921
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
--- Begin Message ---
Package: hplip
Version: 3.17.10+repack0-5
Severity: important
Dear Maintainer,
Stock or live Debian9.5 LXDE. Running hp-setup to get HP LaserJet 1020 working.
$ sudo hp-setup -i
...
Enter option (d=download*, p=specify path, q=quit) ? d
...
Checking for network connection...
Downloading plug-in from:
Downloading plug-in: [\ ] 0%
Receiving digital keys: /usr/bin/gpg --homedir /root/.hplip/.gnupg
--no-permission-warning --keyserver pgp.mit.edu --recv-keys
0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
error: Unable to recieve key from keyserver
Do you still want to install the plug-in? (y=yes, n=no*, q=quit) ? y
...
error: No PPD found for model laserjet_1020 using old algorithm.
error: Unable to find an appropriate PPD file.
...
error: PPD file required. Setup cannot continue. Exiting.
Running "sudo hp-setup -i" on stock or live Ubuntu 18.04.1 works seamlessly.
(no keyserver issue, no PPD file issue, prints a page from a pdf as expected)
Since Ubuntu 18.04 has hplip 3.17, as opposed to 3.16 of Debian 9.5,
I tried hplip 3.17 with Debian, by changing the apt source to testing,
and upgraded hplip, together with its dependencies.
Result is the same.
-- Package-specific info:
Saving output in log file: /home/user/hp-check.log
HP Linux Imaging and Printing System (ver. 3.17.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling
the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies are
installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the
proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: 2-9.5 version is not supported. Using 2-9.1 versions dependencies to
verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 4.9.0-7-amd64 #1 SMP Debian 4.9.110-1 (2018-07-05) GNU/Linux
Host: debian
Proc: 4.9.0-7-amd64 #1 SMP Debian 4.9.110-1 (2018-07-05) GNU/Linux
Distribution: 2 9.5
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.17.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 2 distro
9.5 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.17.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.17.10
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.17.10
Current contents of '~/.hplip/hplip.conf' file:
[installation]
date_time = 08/11/18 18:02:47
version = 3.17.10
<Package-name> <Package-Desc> <Required/Optional> <Min-Version>
<Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
error: cups CUPS - Common Unix Printing System
REQUIRED 1.1 - MISSING 'CUPS may not be
installed or not running'
gs GhostScript - PostScript and PDF language interpreter and
previewer REQUIRED 7.05 9.20 OK -
xsane xsane - Graphical scanner frontend for SANE
OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program
OPTIONAL 1.0 1.0.25 OK -
error: dbus DBus - Message bus system
REQUIRED - 1.10.26 MISSING 'DBUS may not be
installed or not running'
policykit PolicyKit - Administrative policy framework
OPTIONAL - 0.105 OK -
network network -wget
OPTIONAL - 1.18 OK -
error: avahi-utils avahi-utils
OPTIONAL - - MISSING 'avahi-utils
needs to be installed'
------------------------
| General Dependencies |
------------------------
error: libjpeg libjpeg - JPEG library
REQUIRED - - MISSING 'libjpeg needs to
be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files
REQUIRED - - MISSING 'cups-devel needs
to be installed'
error: cups-image CUPS image - CUPS image development files
REQUIRED - - MISSING 'cups-image needs
to be installed'
libpthread libpthread - POSIX threads library
REQUIRED - b'2.27' OK -
error: libusb libusb - USB library
REQUIRED - 1.0 MISSING 'libusb needs to
be installed'
sane SANE - Scanning library
REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files
REQUIRED - - MISSING 'sane-devel needs
to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development
files REQUIRED 5.0.9 - MISSING
'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library
REQUIRED - 1.1.0 MISSING 'libcrypto needs
to be installed'
python3X Python 2.2 or greater - Python programming language
REQUIRED 2.2 3.6.6 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify
Desktop notifications OPTIONAL - - MISSING
'python3-notify2 needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4
OPTIONAL 4.0 - MISSING
'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)
REQUIRED 4.0 - MISSING 'python3-pyqt4
needs to be installed'
python3-dbus Python DBus - Python bindings for DBus
REQUIRED 0.80.0 1.2.8 OK -
python3-xml Python XML libraries
REQUIRED - 2.2.0 OK -
error: python3-devel Python devel - Python development files
REQUIRED 2.2 3.6.6 MISSING 'python3-devel
needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline
scanning with hp-scan) OPTIONAL - 1.1.7 OK
-
python3-reportlab Reportlab - PDF library for Python
OPTIONAL 2.0 3.5.2 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services
REQUIRED - - MISSING 'libtool needs to
be installed'
error: gcc gcc - GNU Project C and C++ Compiler
REQUIRED - 6.3.0 MISSING 'gcc needs to be
installed'
make make - GNU make utility to maintain groups of programs
REQUIRED 3.0 4.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension
REQUIRED - 3.17.10 OK -
hpmudext IO-Extension
REQUIRED - 3.17.10 OK -
----------------------
| Scan Configuration |
----------------------
'/etc/sane.d/dll.d/hpaio' not found.
hpaio HPLIP-SANE-Backend
REQUIRED - 3.17.10 OK 'hpaio found in
/etc/sane.d/dll.conf'
scanext Scan-SANE-Extension
REQUIRED - 3.17.10 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
No Scanner found.
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
lpstat
------
Type: Unknown
Device URI: Bad file descriptor
--------------
| PERMISSION |
--------------
[31;01merror: Failed to find the lsusb command[0m
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
error: 'cups' package is missing or 'cups' service is not running.
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg62-turbo-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp' package is missing/incompatible
error: 'libssl-dev' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
error: 'g++' package is missing/incompatible
Missing Optional Dependencies
-----------------------------
error: 'avahi-utils' package is missing/incompatible
error: 'python3-notify2' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
Total Errors: 16
Total Warnings: 0
Done.
-- System Information:
Debian Release: 9.5
APT prefers testing
APT policy: (500, 'testing')
Architecture: amd64 (x86_64)
Kernel: Linux 4.9.0-7-amd64 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8),
LANGUAGE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
Versions of packages hplip depends on:
ii adduser 3.115
ii cups 2.2.8-5
ii hplip-data 3.17.10+repack0-5
ii libc6 2.27-5
ii libcups2 2.2.8-5
ii libdbus-1-3 1.10.26-0+deb9u1
ii libhpmud0 3.17.10+repack0-5
ii libsane 1.0.25-4.1
ii libsane-hpaio 3.17.10+repack0-5
ii libsnmp30 5.7.3+dfsg-3
ii libusb-1.0-0 2:1.0.21-1
ii lsb-base 9.20161125
ii printer-driver-hpcups 3.17.10+repack0-5
ii python3 3.6.5-3
ii python3-dbus 1.2.8-2+b1
ii python3-gi 3.28.2-1+b1
ii python3-pexpect 4.6.0-1
ii python3-pil 5.2.0-2
ii python3-reportlab 3.5.2-1
ii wget 1.18-5+deb9u2
ii xz-utils 5.2.2-1.2+b1
Versions of packages hplip recommends:
ii avahi-daemon 0.6.32-2
ii policykit-1 0.105-18
ii printer-driver-postscript-hp 3.17.10+repack0-5
ii sane-utils 1.0.25-4.1
Versions of packages hplip suggests:
pn hplip-doc <none>
pn hplip-gui <none>
pn python3-notify2 <none>
ii system-config-printer 1.5.7-3
-- no debconf information
--- End Message ---
--- Begin Message ---
On Sat 11 Aug 2018 at 20:51:21 +0100, Brian Potkin wrote:
> Thank you for your report, hpeter.
>
>
> On Sat 11 Aug 2018 at 18:18:19 +0000, hpeter wrote:
>
> > Package: hplip
> > Version: 3.17.10+repack0-5
> > Severity: important
> >
> > Dear Maintainer,
> >
> > Stock or live Debian9.5 LXDE. Running hp-setup to get HP LaserJet 1020
> > working.
> > $ sudo hp-setup -i
> > ...
> > Enter option (d=download*, p=specify path, q=quit) ? d
> > ...
> > Checking for network connection...
> > Downloading plug-in from:
> > Downloading plug-in: [\ ] 0%
> > Receiving digital keys: /usr/bin/gpg --homedir /root/.hplip/.gnupg
> > --no-permission-warning --keyserver pgp.mit.edu --recv-keys
> > 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
> > error: Unable to recieve key from keyserver
> > Do you still want to install the plug-in? (y=yes, n=no*, q=quit) ? y
>
> Problems with plug-in installation are always the responsibility of
> upstream and we will not deal with them, except to help with advice
> on workarounds.
>
> > ...
> > error: No PPD found for model laserjet_1020 using old algorithm.
> > error: Unable to find an appropriate PPD file.
> > ...
> > error: PPD file required. Setup cannot continue. Exiting.
>
> Never seen this before. The package has all the needed PPDs.
>
> > Running "sudo hp-setup -i" on stock or live Ubuntu 18.04.1 works seamlessly.
> > (no keyserver issue, no PPD file issue, prints a page from a pdf as
> > expected)
> > Since Ubuntu 18.04 has hplip 3.17, as opposed to 3.16 of Debian 9.5,
> > I tried hplip 3.17 with Debian, by changing the apt source to testing,
> > and upgraded hplip, together with its dependencies.
> > Result is the same.
>
> The Debian and Ubuntu packages are (given an inconsequential Ubuntu tweak
> or two) identical. See the changelogs. I do not know where that leaves us.
>
> Upstream is at
>
> https://bugs.launchpad.net/hplip/
>
> Please inform us of the URL of your post if you contact them.
>
> I'd purge and delete everything hplip related and try again from a
> terminal. Not having the printer makes testing impossible for us.
No communication possible. Closing the report.
2018-08-11 20:51:21 1foZuz-0003S5-Ey <= br...@copernicus.org.uk U=brian P=local
S=2764 id=11082018203143.89857b9e1...@desktop.copernicus.org.uk
2018-08-11 20:51:22 1foZuz-0003S5-Ey => 905921 <905...@bugs.debian.org>
R=check_queue T=run_script
2018-08-11 20:51:22 1foZuz-0003S5-Ey H=aspmx.l.google.com
[2a00:1450:400c:c00::1a] Network is unreachable
2018-08-11 20:51:22 1foZuz-0003S5-Ey H=buxtehude.debian.org
[2607:f8f0:614:1::1274:39] Network is unreachable
2018-08-11 20:51:22 1foZuz-0003S5-Ey ** s...@spam.com R=dnslookup T=remote_smtp
H=aspmx.l.google.com [64.233.167.27] X=TLS1.2:ECDHE_RSA_CHACHA20_POLY1305:256
CV=yes DN="C=US,ST=California,L=Mountain View,O=Google LLC,CN=mx.google.com":
SMTP error from remote mail server after RCPT TO:<s...@spam.com>: 550-5.1.1 The
email account that you tried to reach does not exist. Please try\n550-5.1.1
double-checking the recipient's email address for typos or\n550-5.1.1
unnecessary spaces. Learn more at\n550 5.1.1
https://support.google.com/mail/?p=NoSuchUser u12-v6si9148630wrs.333 - gsmtp
2018-08-11 20:51:27 1foZuz-0003S5-Ey => 905...@bugs.debian.org R=dnslookup
T=remote_smtp H=buxtehude.debian.org [209.87.16.39]
X=TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256 CV=no DN="C=NA,ST=NA,L=Ankh
Morpork,O=Debian SMTP,OU=Debian SMTP
CA,CN=buxtehude.debian.org,EMAIL=hostmas...@buxtehude.debian.org" C="250 OK
id=1foZv4-00051f-PD"
--
Brian.
--- End Message ---