Your message dated Fri, 22 May 2020 17:15:40 +0200
with message-id <b3eb49cd96283dabdd015642466ac67a6974328f.camel@jff.email>
and subject line Re: Bug#961231: sane: No scanners identified on HP officejet 
Pro 8610 (all-in-one)
has caused the Debian Bug report #961231,
regarding sane: No scanners identified on HP officejet Pro 8610 (all-in-one)
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

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-- 
961231: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=961231
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
--- Begin Message ---
Package: sane
Version: 1.0.14-15
Severity: normal

Dear Maintainer,

I have an HP Officejet Pro 8610 (all-in-one); after last upgrading I am not 
able to use my scanner: the printer works perfectly but launching xsane  I get 
an error message: 'no device has been found'.
As my printer is connected to router I try to connect it to my pc with usb 
cable:

With command '~$ sane-find-scanner' I get the the following output:
'found USB scanner (vendor=0x03f0 [HP], product=0x7112 [HP Officejet Pro 8610]) 
at libusb:005:011'

With command '~$ scanimage -L' I get the the following output:
No scanners were identified

Connecting a pen-drive to printer usb port and using the printer touch panel I 
am able to scan a document and save it to pen-drive.

On my old Pentium4 Fujitsu Siemens I am using xfce 4.14 as desktop environment,

dpkg -l cups*

ii  cups                      2.3.3-1      i386         
ii  cups-browsed              1.27.4-1+b1  i386
ii  cups-bsd                  2.3.3-1      i386
ii  cups-client               2.3.3-1      i386 
ii  cups-common               2.3.3-1      all       
ii  cups-core-drivers         2.3.3-1      i386 
ii  cups-daemon               2.3.3-1      i386   
ii  cups-filters              1.27.4-1+b1  i386      
ii  cups-filters-core-drivers 1.27.4-1+b1  i386 
ii  cups-ipp-utils            2.3.3-1      i386       
ii  cups-pk-helper            0.2.6-1+b1   i386     
ii  cups-ppdc                 2.3.3-1      i386        
ii  cups-server-common        2.3.3-1      all     


dpkg -l hp*

ii  hplip          3.20.5+dfsg0-2 i386   
ii  hplip-data     3.20.5+dfsg0-2 all      




-- System Information:
Debian Release: bullseye/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 5.6.0-1-686-pae (SMP w/2 CPU cores)
Locale: LANG=it_IT.utf8, LC_CTYPE=it_IT.utf8 (charmap=UTF-8), 
LANGUAGE=it_IT.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages sane depends on:
ii  libc6         2.30-8
ii  libgimp2.0    2.10.18-1
ii  libglib2.0-0  2.64.2-1
ii  libgtk2.0-0   2.24.32-4
ii  libsane       1.0.27-3.2+b1

sane recommends no packages.

Versions of packages sane suggests:
ii  gimp  2.10.18-1

-- no debconf information

--- End Message ---
--- Begin Message ---
Hello Loris,


I found that your scanner isn't supported by sane-backends.

You have update hplip. So I think your bug is located there.

Please file
a new bug again hplip.

Bug closed.

CU
Jörg

Am Freitag, den 22.05.2020, 14:46 +0200 schrieb Jörg Frings-
Fürst:
> reassign 961231 libsane
> tags 961231 + moreinfo
> thanks
> 
> Hello Loris,
> 
> 
> thank you for spending your time helping to make Debian better with
> this bug report. 
> 
> I think there is a problem in sane-backends. Therefore I move this
> bug
> report there.
> 
> Am Donnerstag, den 21.05.2020, 19:16 +0200 schrieb loris:
> > Package: sane
> > Version: 1.0.14-15
> > Severity: normal
> > 
> > Dear Maintainer,
> > 
> > I have an HP Officejet Pro 8610 (all-in-one); after last upgrading
> > I
> > am not able to use my scanner: the printer works perfectly but
> > launching xsane  I get an error message: 'no device has been
> > found'.
> > As my printer is connected to router I try to connect it to my pc
> > with usb cable:
> > 
> > With command '~$ sane-find-scanner' I get the the following output:
> > 'found USB scanner (vendor=0x03f0 [HP], product=0x7112 [HP
> > Officejet
> > Pro 8610]) at libusb:005:011'
> > 
> > With command '~$ scanimage -L' I get the the following output:
> > No scanners were identified
> > 
> > Connecting a pen-drive to printer usb port and using the printer
> > touch panel I am able to scan a document and save it to pen-drive.
> > 
> > On my old Pentium4 Fujitsu Siemens I am using xfce 4.14 as desktop
> > environment,
> > [...]
> 
> Please add a file "/lib/udev/rules.d/99-libsane.rules", put the
> context
> 
> 
> ENV{libsane_matched}=="yes", RUN+="/bin/setfacl -m g:scanner:rw
> $env{DEVNAME}"
> 
> in it, reboot and check it again.
> 
> CU 
> Jörg
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