Package: cups Version: 1.5.3-1 Severity: important Hi,
There are possibly several bugs in one here, but I'll leave it up to the maintainers to split them as appropriate. I'm not an expert on CUPS at all. Previously in Squeeze I had an HP Deskjet F300 working very well - it's an all-in-one inkjet printer / scanner. I've recently upgraded to Wheezy and when I came to use the printer (to print out a DVD cover from inkscape) it has stopped working. My first warning that things had changed was that the normal print options had changed. I used to get quite a wide range of output options in terms of quality, choice of cartridge and paper. Now I've got a different set of options which don't quite map the same. If I try to choose "High-Resolution Photo" the print dialog complains "Some of the settings in the dialog conflict". Hmmm, weird. Choose "Normal color" and hit print. Nothing happens. Check the dialog again and I can see a status display for the printer saying "Rendering completed". Leave it a few minutes, still nothing comes out of the printer. CUPS on localhost:631 tells me the same. /var/log/cups/error_log has a few lines complaining: E [04/Sep/2012:10:04:50 +0100] Filter "pstoraster" not found. E [04/Sep/2012:10:04:57 +0100] Filter "pstoraster" not found. etc., then *lots* of errors like: W [04/Sep/2012:10:06:02 +0100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_Deskjet_F300_series-Gray..' already exists W [04/Sep/2012:10:06:02 +0100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_Deskjet_F300_series-RGB..' already exists W [04/Sep/2012:10:06:02 +0100] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-HP_Deskjet_F300_series' already exists Yet... printing a test page from the CUPS web interface worked flawlessly. Checking the settings there, I could see that apparently I was now using "hpcups" whereas previously I was using "hpijs". I deleted and recreated the printer, now I saw I could have the option of either hpijs or hpcups. I selected hpijs again and (woo!) I can see the old paper/cartridge etc. options are back. I can print from inkscape again! Oh, except I could now seeing lots of banding on the output. It looked like I need to clean the heads. Tried that through the web interface, nothing happened on the printer. Status message: Idle - "Invalid printer command "Clean"." Great. Try the HP tools, as I've used in the past. "hp-clean" gives me error: Unable to communicate with device (code=12): hp:/usb/Deskjet_F300_series?serial=CN76CGW0YP04KH error: Unable to open device hp:/usb/Deskjet_F300_series?serial=CN76CGW0YP04KH. when I ask it to clean the heads. "hp-info" prints the same errors. So, to summarise: * The upgrade from squeeze to wheezy looks like it changed print driver without warning (to one that didn't work!) * Lots of errors and warning in the cups error_log * Cleaning print heads doesn't work any more * The hplip tools are reporting errors instead of doing anything useful. This is a major regression from a previously-working system. -- System Information: Debian Release: wheezy/sid APT prefers testing APT policy: (500, 'testing') Architecture: amd64 (x86_64) Kernel: Linux 3.2.0-3-amd64 (SMP w/4 CPU cores) Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/bash Versions of packages cups depends on: ii adduser 3.113+nmu3 ii bc 1.06.95-2+b1 ii cups-client 1.5.3-1 ii cups-common 1.5.3-1 ii cups-filters 1.0.18-2+b2 ii cups-ppdc 1.5.3-1 ii debconf [debconf-2.0] 1.5.46 ii dpkg 1.16.8 ii ghostscript 9.05~dfsg-6 ii libacl1 2.2.51-8 ii libavahi-client3 0.6.31-1 ii libavahi-common3 0.6.31-1 ii libc6 2.13-35 ii libcups2 1.5.3-1 ii libcupscgi1 1.5.3-1 ii libcupsimage2 1.5.3-1 ii libcupsmime1 1.5.3-1 ii libcupsppdc1 1.5.3-1 ii libdbus-1-3 1.6.0-1 ii libgcc1 1:4.7.1-2 ii libgnutls26 2.12.20-1 ii libgssapi-krb5-2 1.10.1+dfsg-2 ii libkrb5-3 1.10.1+dfsg-2 ii libldap-2.4-2 2.4.31-1 ii libpam0g 1.1.3-7.1 ii libpaper1 1.1.24+nmu2 ii libslp1 1.2.1-9 ii libstdc++6 4.7.1-2 ii libusb-1.0-0 2:1.0.11-1 ii lsb-base 4.1+Debian7 ii poppler-utils 0.18.4-3 ii procps 1:3.3.3-2 ii ssl-cert 1.0.31 Versions of packages cups recommends: ii avahi-daemon 0.6.31-1 ii colord 0.1.21-1 ii foomatic-filters 4.0.17-1 ii ghostscript-cups 9.05~dfsg-6 ii printer-driver-gutenprint 5.2.9-1 Versions of packages cups suggests: ii cups-bsd 1.5.3-1 pn cups-pdf <none> ii foomatic-db 20120523-1 ii hplip 3.12.6-3 ii printer-driver-hpcups 3.12.6-3 ii smbclient 2:3.6.6-3 ii udev 175-7 -- debconf information: cupsys/raw-print: true cupsys/backend: ipp, lpd, socket, usb, snmp, dnssd -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]
