Package: bugzilla3 Version: 3.6.2.0-4.6 I realise this package is not currently supported but I'm sharing this problem (and how I solved it) because it is widely used.
bugzilla's reminder emails appeared to have corrupt encoding issues, both subject line and body appear corrupt / mangled Looking at the message source, I noticed UTF-8 used in the subject My initial impression was the it was some bug in the encoding mechanism or headers. First I tried upgrading my database to UTF-8, this worked. I used the method: 1. checksetup.pl 2. update /etc/bugzilla3/params, set utf8 = 1 3. checksetup.pl 4. contrib/recode.pl --charset=cp1252 5. checksetup.pl I noticed that after this, the email characters continue to appear in some strange charset, but not the same corruption as before I discovered upstream bug 723944 and tried the patch. This did not help, it made no improvement. I started looking through the administration settings, I wanted to try HTML emails (currently it is in plain text mode). In the "Preferences" page for all users/defaults, I discovered that the default language was set to 'bg'. Changing to 'en' fixed the issue. The language 'bg' has never been in use on this system, so I have no idea how it got into this state. The oldest corrupted email I could find is in 2011, when I upgraded the box to squeeze. I don't recall if I was having the problem under lenny (so maybe it broke during upgrade). I believe the system was originally set up under lenny. -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]
