Package: request-tracker4 Version: 4.2.3-2 Severity: important The common case appears to be that /var/log/request-tracker4/rt.log is created owned by root, without group write permissions, so that the web app can't write to the file. The solution for Debian is probably to ensure that the file is group writable via tweaking the umask (/var/log/request-tracker4 is SGID so the group ownership should be correct); but this might have to be something that an administrator updates since it will vary accordingly to the particular deployemnt.
Relates also to #676322. Dominic. -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org