Package: sane Version: 1.0.14-9 Severity: normal Hi
I am having a problem with my HP Officejet 4620 USB scanner. The printer works ok. It seems that the scanner is only recognized as root: ---------------------------------------------------------------------------------------------------------- $ sane-find-scanner # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. could not open USB device 0x10d6/0x1101 at 008:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0002 at 008:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0001 at 006:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0001 at 005:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0001 at 004:001: Access denied (insufficient permissions) found USB scanner (vendor=0x03f0 [HP], product=0x6412 [Officejet 4620 series]) at libusb:007:004 could not open USB device 0x1d6b/0x0002 at 007:001: Access denied (insufficient permissions) could not open USB device 0x04d9/0x1702 at 003:003: Access denied (insufficient permissions) could not open USB device 0x046d/0xc050 at 003:002: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0001 at 003:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0001 at 002:001: Access denied (insufficient permissions) could not open USB device 0x1d6b/0x0001 at 001:001: Access denied (insufficient permissions) # Your USB scanner was (probably) detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. # You may want to run this program as root to find all devices. Once you # found the scanner devices, be sure to adjust access permissions as # necessary. ---------------------------------------------------------------------------------------------------------------------------------------- $ scanimage -L No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sane-find-scanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages). ---------------------------------------------------------------------------------------------------------------------------------------- I have also checked the groups of my user and I think that they are ok (lp and lpadmin should not be neccesary i believe, because they are related to parallel port): lp cdrom sudo audio dip video plugdev netdev scanner saned adrian lpadmin Thanks in advance -- System Information: Debian Release: jessie/sid APT prefers testing APT policy: (500, 'testing') Architecture: amd64 (x86_64) Kernel: Linux 3.14-1-amd64 (SMP w/4 CPU cores) Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages sane depends on: ii libatk1.0-0 2.12.0-1 ii libc6 2.19-7 ii libcairo2 1.12.16-2 ii libfontconfig1 2.11.0-5 ii libfreetype6 2.5.2-1 ii libgimp2.0 2.8.10-2 ii libglib2.0-0 2.40.0-3 ii libgtk2.0-0 2.24.24-1 ii libpango1.0-0 1.36.3-1 ii libsane 1.0.24-1.1+b1 sane recommends no packages. Versions of packages sane suggests: pn gimp <none> -- no debconf information -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]

