On Mon, May 05, 2014 at 01:14:26PM +0100, Dominic Hargreaves wrote: > The common case appears to be that /var/log/request-tracker4/rt.log > is created owned by root, without group write permissions, so that > the web app can't write to the file. The solution for Debian is > probably to ensure that the file is group writable via tweaking the > umask (/var/log/request-tracker4 is SGID so the group ownership should > be correct); but this might have to be something that an administrator > updates since it will vary accordingly to the particular deployemnt.
Just to be clear, this was exposed as a result of the change to the defaults, in #712147. Unfortunately neither the bug submitter nor I gave any reasoning behind this choice, and (partly because of the issue above and partly because of the general advice given at the "Quit logging!"[1] Debconf session to prefer standard logging methods rather than logging directly to files, I am inclined to revert this change in time for the jessie release. This would mean that Syslog is used again (in fact I might make it explicit, rather than directly reverting the change). I note also that at least in 2009[2], LogToFile was not recommended for production deployment in any case. I will do this soon unless anyone has any contrary views. Cheers, Dominic. [1] <https://summit.debconf.org/debconf14/meeting/70/quit-logging-or-data-minimization-in-debian/> [2] <http://www.gossamer-threads.com/lists/rt/users/89105#89105> -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]

