Package: open-vm-tools Version: 2:9.10.0-2476743-4 Severity: important Dear Maintainer,
Yesterday I upgraded open-vm-tools version 2:9.4.6-1770165-8 to version 2:9.10.0-2476743-3 on a few VMs. Overnight, our VMs are backed up via Symantec NetBackup. The backup begins by creating a snapshot that quiesces the guest file system. All VMs with the newer version of open-vm-tools effectively lock up. The following error is in the /var/log/syslog file on the VM when the snapshot is taken: vmsvc[6299]: [ warning] [vmbackup] Failed to send event to the VMX: Guest is not privileged enough to invoke RPC. After this, most services on the host become unresponsive. The hosts are sort of still operating, but really slow, and most services are unresponsive. We were forced to reboot the VMs to return the service back to normal. We did some testing this morning and we can reproduce the problem like so: - Login to vCenter - Right-click on the VM and choose 'Take Snapshot...' - Untick 'Snapshot the virtual machine's memory' - Tick 'Quiesce guest file system (Needs VMware Tools installed)' - Click 'OK' to start the snapshot process. This was done on a test VM that had no activity on it. We also upgraded from 2:9.10.0-2476743-3 to 2:9.10.0-2476743-4 this morning on the test VM and it still has the same problem. Backing out open-vm-tools to version 2:9.4.6-1770165-8 again fixes the problem. Our VMware environment is version 5.1 for both the ESXi hosts and the vCenter server. This reportbug was generated on the test VM that is running the unstable distribution of Debian whilst running the latest open-vm-tools package again. Regards, Jim Barber -- System Information: Debian Release: stretch/sid APT prefers unstable APT policy: (990, 'unstable') Architecture: amd64 (x86_64) Kernel: Linux 3.16.0-4-amd64 (SMP w/1 CPU core) Locale: LANG=en_AU.UTF-8, LC_CTYPE=en_AU.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) Versions of packages open-vm-tools depends on: ii init-system-helpers 1.23 ii libc6 2.19-18 ii libdumbnet1 1.12-6 ii libfuse2 2.9.3-15+b1 ii libgcc1 1:5.1.1-4 ii libglib2.0-0 2.44.0-2 ii libicu52 52.1-8 ii libmspack0 0.5-1 ii libprocps3 2:3.3.9-9 ii libssl1.0.0 1.0.2a-1 ii libstdc++6 5.1.1-4 ii libxerces-c3.1 3.1.1-5.1 ii libxml-security-c17 1.7.2-3+b1 Versions of packages open-vm-tools recommends: ii ethtool 1:3.16-1 pn zerofree <none> Versions of packages open-vm-tools suggests: pn open-vm-tools-desktop <none> -- Configuration Files: /etc/modprobe.d/open-vm-tools.conf b0209ace275d68946b7f67daad5d4b20 [Errno 2] No such file or directory: u'/etc/modprobe.d/open-vm-tools.conf b0209ace275d68946b7f67daad5d4b20' /etc/vmware-tools/tools.conf changed: /etc/xdg/autostart/vmware-user.desktop a00f6f451c319d17d319763b915415ce [Errno 2] No such file or directory: u'/etc/xdg/autostart/vmware-user.desktop a00f6f451c319d17d319763b915415ce' -- no debconf information -- To UNSUBSCRIBE, email to debian-bugs-dist-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
