Hello Jack, please use "Reply all" so we get the bugtracker updated as well. Or better use reportbug or bts to answer to the report. And please do not topost.
Am 11.06.2015 um 19:37 schrieb Jack Underwood: > Thank you Carseten, > > In terms of addons I only have two plugins installed, iTunes > Application Detector (which I think got installed by rhythumbox) and > Shockwave Flash; and two dictionaries (British English and Dutch). This two addons should have an bad effect. > From the Error Console I have quite a few of the following errors: > Error: 2015-06-11 14:10:22 autosyncActivities ERROR > OnDownloadError: Inbox of [email protected] > > Source File: resource:///modules/gloda/log4moz.js Line: 693 > > But they only occur after the event. > > The activity manager looks a bit more helpful, though the UI not so > intuitive to understand nor to use. If I understand it correctly the > activities get broken down categories given by a single line of text > (but selectable like a normal row). Now I think I begin to > understand... Most of the messages are also visible if you start Icedove fro a console and pipe the messages via 'tee' command into a file. But you will have done this if you logging IMAP activity for example. > + The first of these "Synchronising: [email protected]", fine. + Then > under the category of "[email protected]" I have lots of "The current > operation on 'Inbox' did not succeed. The mail server for account > [email protected] responded [UNAVAILIABLE] UID FETCH Server error while > fetching messages. > > + The final category just says "null" which seems odd, this contains > "Indexing Messages", "Deleted xxxxx messages from Inbox", "Moved xxx > messages to Trash", "[email protected] is up to date - Total number of > messages download: 200", damn, just noticed that the "null" category > has disappeared and its items merged into the second category, so not > 100% sure which of the later parts of these were in the null category > and which were in the second category when I started typing. Looking > at the times I think it just did another mass delete. > > > The messages from the second category occurred 20 mins after the mass > delete under the null category. It did take a while before icedove > started to redownload the messages, so it could explain that. The > 200 numbers downloaded which occured 20 mins after were old messages > that always seem to come back, no idea. > > But working theory, somehow icedove changes the Inbox address from > "[email protected]" to "null", compares the local imap'ed mailbox with > null which has no messages and syncs to nothing, then later it checks > again using the real address and finds it has all the messages that > were there actually there, but as it just deleted all the messages, > it has to resync and download all the messages). The first > Ondownload error I see in the Error Console happened about 35mins > after the first delete, do messages from the Error Console disappear > after a time, if so then that might provide an explanation for the > changing to null I guess. If not then I guess another reason lies > behind this. > > Let me know if that helps you figure this out or if you need more > information (I should have taken a screenshot of null appearing in > the Activity Window). With an event that happens so randomly it > becomes difficult to try and collect data on it, Sod's law, it will > happen the one time you forget to turn on debugging (or just after > you have given up hope of catching it and thus turned off > debugging). > > Thanks, Jack unfortunately mail hosters like Yahoo, Microsoft Mail and also BT are mostly not willing to work correctly with the related protocols. I now at least a bug report against Icedove there the Microsoft backend makes it impossible to work in a reliable way with. We need such logs (please check fist if there not any credentials included), without this we couldn't get in touch with the issue. But I can't promise if we ever could solve such issues as there is a deeper needing of understanding how Icedove and in special the protocols are working. Also try start with a fresh profile so we could exclude a possible wrong formated prefs.js. Please play a little bit around and try to understand the log messages by yourself as you should now the structure of you Inbox. -- Regards Carsten -- To UNSUBSCRIBE, email to [email protected] with a subject of "unsubscribe". Trouble? Contact [email protected]
