tags 798591 unreproducible moreinfo thanks Hi
On 10/09/15 22:30, Junior Polegato wrote: > I updated some machines with the version 5 of Libre Office and now when user > holds the left button of mouse to select some text or cells, the program > closes, losing user data. Oh dear, that doesn't sound good :( > I noticed that this happened when the user holds and doesn't move the mouse, > like a long click. Whatever, if he clicks, holds and moves the mouse, this > doesn't happen. I'm afraid I can't reproduce the problem here. I'm going to ask some questions that will hopefully help us work out what is happening. Is there a particular sequence of events that you need to trigger the problem, or is it every time you hold the mouse button down? You mentioned that you have upgraded some machines. Are you able to reproduce the problem on different machines? It's possible that there are some library incompatibilities caused by the gcc 5 transition. Could you check if all packages are at their newest version from unstable? If you can easily reproduce the problem, could you try to get a stack trace for us? ----- # Install debug symbols. These are quite big, so if you don't have enough bandwidth or disk space, skip this step for now apt-get install --no-install-recommends libreoffice-dbg # We need gdb installed to generate the backtrace apt-get install gdb # Start libreoffice using '--backtrace' loffice --backtrace # Make it crash! # Then send the file gdbtrace.log, which will be in your current working directory where you started libreoffice from ----- Thanks! Chris
