Package: iceweasel Version: 43.0.2-1~bpo80+1 Severity: important Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate *** * What led up to the situation? * What exactly did you do (or not do) that was effective (or ineffective)? * What was the outcome of this action? * What outcome did you expect instead? *** End of the template - remove these template lines *** Introduction Please forgive me for this long writeup. I suggest that you grab a cup of coffee and get comfortable. A lot happened today and I want to convey all of it to you while it is still fresh in my mind. I am hoping to answer some of your questions here so that you have no need to ask me later. In short, Iceweasel locked up and got corrupted. Here goes: Problem It all began when I noticed that my weather extension for Gnome Shell was not working. It was then that I determined I had lost the Internet. I tried to use Iceweasel to log into my wireless access point but I was unable to get any network connection. When I tried to exit Iceweasel the window closed only to reveal a duplicate. I say duplicate because it had the same tabs open. When I tried to close that window I got no response. I ended up using the Processes tab of the System Monitor app to terminate the process. I then rebooted. My network connection was down so I tried using the Network control panel to connect with no success. I power cycled my access point and by the time I got back to my desktop it had already connected. The first thing I tried was to use Iceweasel to visit the Gnome Shell Extensions page where I could delete the weather extension and reinstall it. I was able to delete it but I was unable to install it again. Normally when I install an extension I get a popup window with two choices - Cancel or Install. In this case I did not get the popup window, and the extension did not install. I tried looking in /var/log for a log file but found none. I then searched through my ~/.mozilla directory tree for a log file. Again I was unsuccessful. Action Taken I tried adding a guest account and logging into that account. When I launched Iceweasel it came cleanly. After completing an initial setup I once again navigated to the Gnome Shell extensions website. This time I was able to add and remove extensions. After logging back into my own user account I archived my ~/.mozilla directory tree before deleting it. When I launched Iceweasel it came up cleanly. I had to completely reconfigure Iceweasel as a new install, but I am now running again with no known issues. Conclusion I do not know if there was any cause and effect relationship between the issues I had with Iceweasel and my wireless access point going down. If you are interested in doing a post-mortem of my ~/.mozilla directory tree I can provide you with a copy of the archive I created. If I can be of any assistance please do not hesitate to contact me. I am at your disposal. -- Package-specific info: -- Extensions information Name: AdBlock for YouTube™ Location: ${PROFILE_EXTENSIONS}/jid1-q4sg8pyhq8k...@jetpack.xpi Status: enabled Name: Adblock Plus Location: ${PROFILE_EXTENSIONS}/{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi Status: enabled Name: Add to Search Bar Location: ${PROFILE_EXTENSIONS}/add-to-search...@maltekraus.de.xpi Status: enabled Name: Default theme Location: /usr/lib/iceweasel/browser/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd} Package: iceweasel Status: enabled Name: Element Hiding Helper for Adblock Plus Location: ${PROFILE_EXTENSIONS}/elemhidehel...@adblockplus.org.xpi Status: enabled Name: Gmail™ Notifier Plus Location: ${PROFILE_EXTENSIONS}/jid1-sqmeawsoa3f...@jetpack.xpi Status: enabled Name: Google App Launcher Location: ${PROFILE_EXTENSIONS}/@gglappbtn.xpi Status: enabled Name: iCloud™ Notifier Location: ${PROFILE_EXTENSIONS}/jid1-iqxeswzsa2g...@jetpack.xpi Status: enabled Name: New Tab Homepage Location: ${PROFILE_EXTENSIONS}/{66E978CD-981F-47DF-AC42-E3CF417C1467}.xpi Status: enabled Name: Open Bookmarks in New Tab Location: ${PROFILE_EXTENSIONS}/openbookmarkin...@piro.sakura.ne.jp.xpi Status: enabled Name: TinEye Reverse Image Search Location: ${PROFILE_EXTENSIONS}/tin...@ideeinc.com.xpi Status: enabled Name: Video Downloader professional Location: ${PROFILE_EXTENSIONS}/ffext_basicvideo...@startpage24.xpi Status: enabled Name: YouTube Video and Audio Downloader Location: ${PROFILE_EXTENSIONS}/feca4b87-3be4-43da-a1b1-137c24220...@jetpack.xpi Status: enabled -- Plugins information Name: Gnome Shell Integration Location: /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so Package: gnome-shell Status: enabled Name: iTunes Application Detector Location: /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so Package: rhythmbox-plugins Status: enabled -- Addons package information ii gnome-shell 3.14.4-1~deb amd64 graphical shell for the GNOME des ii iceweasel 43.0.2-1~bpo amd64 Web browser based on Firefox ii rhythmbox-plug 3.1-1 amd64 plugins for rhythmbox music playe -- System Information: Debian Release: 8.2 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 3.16.0-4-amd64 (SMP w/8 CPU cores) Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: systemd (via /run/systemd/system) Versions of packages iceweasel depends on: ii debianutils 4.4+b1 ii fontconfig 2.11.0-6.3 ii libasound2 1.0.28-1 ii libatk1.0-0 2.14.0-1 ii libc6 2.19-18+deb8u1 ii libcairo2 1.14.0-2.1 ii libdbus-1-3 1.8.20-0+deb8u1 ii libdbus-glib-1-2 0.102-1 ii libevent-2.0-5 2.0.21-stable-2 ii libffi6 3.1-2+b2 ii libfontconfig1 2.11.0-6.3 ii libfreetype6 2.5.2-3+deb8u1 ii libgcc1 1:4.9.2-10 ii libgdk-pixbuf2.0-0 2.31.1-2+deb8u4 ii libglib2.0-0 2.42.1-1 ii libgtk2.0-0 2.24.25-3 ii libhunspell-1.3-0 1.3.3-3 ii libpango-1.0-0 1.36.8-3 ii libsqlite3-0 3.8.7.1-1+deb8u1 ii libstartup-notification0 0.12-4 ii libstdc++6 4.9.2-10 ii libx11-6 2:1.6.2-3 ii libxcomposite1 1:0.4.4-1 ii libxdamage1 1:1.1.4-2+b1 ii libxext6 2:1.3.3-1 ii libxfixes3 1:5.0.1-2+b2 ii libxrender1 1:0.9.8-1+b1 ii libxt6 1:1.1.4-1+b1 ii procps 2:3.3.9-9 ii zlib1g 1:1.2.8.dfsg-2+b1 Versions of packages iceweasel recommends: ii gstreamer1.0-libav 1.4.4-2 ii gstreamer1.0-plugins-good 1.4.4-2 Versions of packages iceweasel suggests: pn fonts-lmodern <none> pn fonts-stix | otf-stix <none> ii libcanberra0 0.30-2.1 ii libgnomeui-0 2.24.5-3 ii libgssapi-krb5-2 1.12.1+dfsg-19+deb8u1 pn mozplugger <none> -- Configuration Files: /etc/iceweasel/profile/bookmarks.html f6a4351c69179af4293e4a82412e0244 [Errno 2] No such file or directory: u'/etc/iceweasel/profile/bookmarks.html f6a4351c69179af4293e4a82412e0244' -- no debconf information