tags 815001 moreinfo thanks
Thank you for your report, Ryan. On Wed 17 Feb 2016 at 10:05:49 -0500, Ryan Kavanagh wrote: > Justification for severity "important": renders package unusable on > systems only having access to HP LaserJet 9000 printers, and regardless, > CUPS should never behave in such a way as to kill the central office > printer. > > Steps to reproduce: Print something. > > Expected result: Your document gets printed. > > Obtained result: The printer crashes with error 49.60FF and a message to > turn the printer off and on. Moreover, simply deleting the job and > rebooting the printer does not cause the error to go away: as soon as it > turns back on and finishes with its "Initializing..." screen, it > displays the same error message. To recover the printer, it's necessary > to repeatedly press the "Stop" button during printer boot-up and select > the option to cancel the current job from the menu. Please see the wiki on how to put CUPS into debug mode and obtain an error_log for a job that triggers the problem. The log can be attached to your next mail sent here. > The relevant section from my printers.conf: > > <Printer ghc6107bw> > UUID urn:uuid:99d34098-0ee1-3d62-6398-cf24ecad5996 > Info ghc6107bw > MakeModel HP LaserJet 9000 Series Postscript (recommended) > DeviceURI lpd://.../ghc6107bw Does the problem exhibit itself for a socket://... conection and a misbehaving file or if a PCL PPD is used instead of a PostScript one? > State Idle > StateTime 1455720153 > ConfigTime 1454096429 > Type 8433876 > Accepting Yes > Shared No > JobSheets none none > QuotaPeriod 0 > PageLimit 0 > KLimit 0 > OpPolicy default > ErrorPolicy stop-printer > </Printer> > > I'm not quite sure when this problem first appeared. I remember having > been able to print without issue in September, and the problem has > cropped up since. I'd be happy to try bissecting versions to find when > the problem first appeared, if someone could point me to the likely > source of the problem (cups? cups-daemon? cups-filters?). Does this happen for all files or is it limited to particular types. Regards, Brian.
