Package: reportbug Version: 7.1.7 Severity: wishlist When reportbug is using SMTP, I think it should consider (or even prefer) port 587 (submission) rather than 25 (SMTP).
User story behind this (which just happened): A novice user (whose devices typically don't have any reliable SMTP setup) reporting their first bug gets asked about mail sending prefernces, doesn't know a thing about "MTA"s and sensibly picks the default option of not having any set up, and is then asked for mail sending host and user name. They look up their mail provider's data, but it being a modern provider would need to use submission rather than SMTP, or otherwise * the SMTP port is not open * the mail cold not be accepted * there would not be SSL enabled on SMTP (that's what happened in my case) * port 25 might be blocked by a middle box (which is unfortunate but widespread) * spam filtering might trigger because the mail is sent via SMTP from a dynamic IP block that shows up in several block lists Please consider at least falling back to trying submission when any of the above happen, or just as a default. If the Debian mail server skips the last item (eg. by disabling the default spamassassin rules against the behavior), reportbug could instead just as well submit mails directly to the MX of bugs.debian.org in novice mode (but I suppose there are good reasons why this is not done). Best regards chrysn -- Package-specific info: ** Environment settings: EDITOR="vim" EMAIL="chr...@fsfe.org" INTERFACE="text" ** /home/chrysn/.reportbugrc: reportbug_version "4.4" mode expert ui text realname "chrysn" -- System Information: Debian Release: buster/sid APT prefers unstable-debug APT policy: (500, 'unstable-debug'), (500, 'unstable'), (1, 'experimental-debug'), (1, 'experimental') Architecture: amd64 (x86_64) Foreign Architectures: i386 Kernel: Linux 4.12.0 (SMP w/4 CPU cores) Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8), LANGUAGE=en_GB.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Init: sysvinit (via /sbin/init) Versions of packages reportbug depends on: ii apt 1.5~beta1 ii python3 3.5.3-3 ii python3-reportbug 7.1.7 reportbug recommends no packages. Versions of packages reportbug suggests: pn claws-mail <none> ii debconf-utils 1.5.63 ii debsums 2.2.2 ii dlocate 1.07+nmu1 pn emacs24-bin-common | emacs25-bin-common <none> ii file 1:5.30-1 ii gir1.2-gtk-3.0 3.22.17-1 ii gir1.2-vte-2.91 0.46.2-1 ii gnupg 2.1.18-8 ii nullmailer [mail-transport-agent] 1:1.13-1.2 ii python3-gi 3.22.0-2.1 ii python3-gi-cairo 3.22.0-2.1 pn python3-gtkspellcheck <none> pn python3-urwid <none> ii xdg-utils 1.1.1-1 Versions of packages python3-reportbug depends on: ii apt 1.5~beta1 ii file 1:5.30-1 ii python3 3.5.3-3 ii python3-debian 0.1.30 ii python3-debianbts 2.6.1 ii python3-requests 2.18.1-1 python3-reportbug suggests no packages. -- no debconf information -- To use raw power is to make yourself infinitely vulnerable to greater powers. -- Bene Gesserit axiom
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